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"Parking was an issue on the second day, but eventually sorted it."

"The room and staff were quite good. "

"Chose hotel as it was close to Harry Potter Studios. Was not expecting the elegance for the price. Beautiful surroundings, peaceful. Room was decent size and very comfy beds. We had evening meal and breakfast both of which were delicious. We had an early swim in the morning and pool to ourselves. Staff were extremely helpful and made you feel welcome. Will definitely keep this on the go to list when in area again. "

"The customer service was great"

"Property is excellent but we never feel safe in Luton lots of beggars and drunks and gangs of youths "

"Well presented, clean and friendly hotel. Warm welcome on arrival, easy quick check in. The room was well presented and very clean, good size new TV and a very comfortable bed! Air conditioned rooms so nice overall temperature. Friendly staff at the bar with a good choice of food and beverages. Overall a nice experience."

"Room was good. Breakfast was good apart from terrible coffee. Worst check in and checkout experience of any hotel I’ve stayed in. We had pre booked and pre paid but had to type all our details into a pad on the reception desk and accept terms and conditions that were too long to read. When we left instead of just handing in our keys and telling the receptionist our room number we had to type our details again just to get confirmation that we didn’t owe anything. This longwinded and impersonal process deters me from staying there again."

"Convenient to airport and great amenities. Lovely breakfast."

"Room was great place was spotless ,staff were top notch , think there was a kitchen staff shortage at breakfast sitting ,ran out of bacon for a good 10 minutes, didn’t effect me but the other patrons looked a bit annoyed. . Otherwise a great place to stay "