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Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property
Resort with private beach and full-service spa
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

Private beach, sun-loungers, beach massages, scuba diving
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Junior Suite, 1 King Bed, Non Smoking
Private beach, sun-loungers, beach massages, scuba diving
Reviews
7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • On private beach
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600
  • Popular LocationStingray Beach12 min walk
  • Popular LocationPunta Langosta Pier14 min walk
  • Popular LocationCozumel Maritime Terminal2 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)9 min drive
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Room options

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
2 bedrooms
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Multiple Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Bunk Beds

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cozumel

Cozumel Hotel & Resort, Trademark Collection by Wyndham is located in Colonos Cuzamil, a neighborhood in Cozumel, and is in a shopping district and on a private beach. Ferry to Cozumel and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Playa Mia Grand Beach and Water Park. Traveling with kids? Don't miss Mr. Sancho's Beach Club and Xcaret Eco Theme Park.

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • San Miguel Church - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 9 min drive

Restaurants

  • Muelle Transbordadores Cozumel - 7 min walk
  • Islander Cozumel - 9 min walk
  • Rolandi's - 10 min walk
  • La Caletita del Tio Jose - 7 min walk
  • La Cuisine by Nutribalance - 12 min walk

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

Free full breakfast, a poolside bar and a terrace are just a few of the amenities provided at Cozumel Hotel & Resort, Trademark Collection by Wyndham. This resort is a great place to bask in the sun with a private beach, beach massages and sunloungers. Indulge in a manicure/pedicure, a massage and a facial at the on-site spa. Enjoy the gym, as well as activities such as scuba diving. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A free beach club on-site, express check-out and babysitting (surcharge)
  • Multilingual staff, a front desk safe and luggage storage
  • Guest reviews give good marks for the breakfast
Room features
All 180 rooms have comforts such as air conditioning, as well as perks like safes and free bottled water.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and hairdryers
  • LED TVs with cable channels
  • Balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at Cozumel Hotel & Resort, Trademark Collection by Wyndham are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Scuba diving
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2017
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort, Trademark Collection by Wyndham on 13 May 2024 start from NZ$272.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Hotel & Resort, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Self-parking is free at this property.

Are there all-inclusive benefits at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Some rate plans available at this resort are all-inclusive.

Cozumel Hotel & Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 284 out of 1005 reviews" "
Rating 8 - Good. 377 out of 1005 reviews" "
Rating 6 - Okay. 213 out of 1005 reviews" "
Rating 4 - Poor. 95 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Left room service plates in the hallway. Some workers are very good at their jobs some are just here. The people who booked the adventure trips at the hotel tried to charge us an extra $20 and when we asked for our $170 back the guy had to pull $20 out of his wallet. When we originally looked online to book it was $90 a night but booked a week later and it was $1400 for 8 nights because a conference came in so watch when you book. Double rooms has dressers, nightstands and tables but a king room has 1 stand, 1 suitcase rack, nightstands and a hammock so really no place to put your things. Rooms has a refrigerator, safe and 4 clothe hangers. Air works well. Some shade on beach across the street. Not really a kid friendly beach. About a 15 minute walk to town. 10 minute walk to grocery store. Breakfast was fantastic, ordered salads one night and it was drowning ind dressing. Hamburgers were precooked and flank steak had strange seasoning and potatoes were strange taste and texture.
Stayed 7 nights in May 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most likely one of the worst hotel experiences I’ve had! I had to stay one night as it was close to a race I was running. Hotel had almost no food options, I ended up paying a crazy amount for a horrible buffet even though I had confirmed with them that I would be able to order from a menu restaurant. They would not turn off my balcony light even though I let them know it was important that I sleep early. The noise outside was so loud and you could hear every little thing all night. Breakfast was also subpar and very low quality food. Facilities need an update and there was dust and dirt everywhere. My room was damp and smelled if mold or something musty. Staff seem to agree with you when you tell them it’s not up to standard, not their fault but I continually tried to talk to someone. Location is out of the center so it’s not easy to go to other restaurants or bars.
Stayed 1 night in May 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have been to this property many times over many years, before it was Wyndham. This was my worst experience. The room had NO furniture whatsoever except the beds and a refrigerator. In the past there was a dresser, a table, and two chairs. I had to bring in a plastic chair from the veranda in order to sit on the room. They would not allow me to make a room charge for the first two days, insisting I paid cash. When I questioned it at the front desk, they said it was a mistake and it was fixed. The shower needs work. The shower head old and does not move and sprays everywhere. In the good side, the breakfast buffet was very good, as in the past. I still like staying there and will probably return, but Wyndham really screwed this place up.
Stayed 5 nights in Apr 2024

6/10 Okay

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Once you learn the rhythm it’s good. Bring lots of small bills for tips. Change your money to pesos before you get there.
Stayed 3 nights in Apr 2024

8/10 Good

Cynthia

Stayed 2 nights in Apr 2024

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

2/10 Terrible

Gene

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool was nice. Could not take use the shower drain did not work and the back door did not lock
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024

10/10 Excellent

Cinthia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2023

2/10 Terrible

Brad

Stayed 7 nights in Jan 2024