This is a favorite hotel given its location, convenience, cleanliness and friendly staff. The rooms are small but that is to be expected in central SF. Everything met my expectations at a reasonable price.
Lovely, elegant entrance foyer, two great bars and an excellent restaurant, combined with perfet central location make this an ideal place to stay. Being in the Union sqare area means a lot of the city's history and architecture is within easy walking distance. Staff are helpful and pointed out some iconic restaurants. The cable-car goes directly past the hotel and takes you over to the waterfront areas. The room was small but well appointed, and a little noisy at night-not unexpected given the central location. Would definitely stay there again.
me and 3 of my friends stayed there and expedia sent me an email for my reservation i asked for most spacious and extra towels and when i got there i got a really big room and extra towels and even had an extremely nice view! Check in and out was about 5 minutes each
Bar and gym were still being worked on. Lobby is pretty spartan, but they more than make up for it with free beer and chips. My room was a little on the small side but had very cool and comfy decor with wood floors and high ceiling. Nice bed. Not much of a view from my room. This is a great option if you're getting it at a competitive rate. Much more interesting than your Marriott, Hilton, etc.
Upon arrival, we were greeted like family by Ann and Angela. The other staff were just as friendly and helpful - I can't speak highly enough of them.
The room (junior suite) was a good size for a San Francisco hotel, nicely decorated and very comfortable.
We didn't take part in the cheese and wine evenings but there was always tea and coffee facilities on each floor with a good breakfast in the morning and cookies later on.
There is a reason this is always one of the most highly rated hotels in San Francisco and I wouldn't hesitate to recommend it.
Pleansantly surprised hotels seldom are better than what they appear via the inter-net so was delighted to find this devine place so close to everything yet quiet and peaceful. Great Location. Great Staff. Big thank you to the delightful Rhea who was on reception so very helpful with all my multiple questions and with such good grace.
Loved the place would return and happy to recommend to anyone.
We stayed for 8 nights and enjoyed every night. The staff was wonderful and had great recommendations for dining. Vanessa was great and always so welcoming each afternoon. Mike was great in booking our tours. The rest of the staff was great. Moa was a terrific encourager each morning we dined in the restaurant. It is the small things that make an impact and they truly excel in them!
The lobby was clean & nicely decorated. The staff at the desk took care of us right away. Our gear was stored tho it was hours before check-in time. Everyone showed us great courtesy & made us feel secure. The location could not have been better, for dining, dancing & gallery hopping. The day & evening concierges were so helpful, it really made our trip memorable. We will most certainly visit here again.