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"Friendly and helpful staff. I loved the coffee and having vegan options for breakfast. "

"Perfect location Beautiful hotel (former palace)!! Excellent service at check in"

"It's a 45 euro cab ride from the Florence airport, but it's so much better than staying in the city!. First of all, Florence traffic and tourism is a bit bonkers, so when you see people lugging their suitcases over cobblestone streets while hundreds of people flow past them every minute and cars zip & squeeze down the streets, you can be glad you got a cabin here, got to park by your door, had the all-you-can eat breakfast, 24-hour laundry, large store for everything from games to wine to meat & cheese, and you only needed to take a quick shuttle (to the south side of the river) or the city bus (right to the city centre) to be one of the many who are happily walking by them as they drag their suitcases. Pro-tip, if you plan to use the hop-on hop-off bus, stop #12 is very near where the shuttle drops you off and the last run of the Blue Line gets you back to #12 about half an hour before the last run of the shuttle. Also, the shuttle is ideal for touring Michelangelo's Piazzale and the amazing work of Giuseppe Poggi. If you need the city bus to get to & fro earlier or later than the shuttle, the app for it is fantastic. About the property, breakfast is all you can eat with hard boiled eggs, breads, meats, cheese, spreads, croissants, cereals, fruit, juices and coffee & tea. The same facility also serves supper and has a decent menu."

"Very nice hotel. Would definitely recommend."

"Just like all cities noises and dirty but very safe. "

"Hotel is located across the main train station and walkable to every major attractions. Very convenient, clean and serviable. "

"The staff was wonderful addressing any issues and had wonderful recommendations. The room was fabulous and we had a wonderful time at the bar also. "

"Fantastic hotel. Perfectly located. Wonderful staff. Restaurant and terrace area is fabulous. Top quality "

"Our room was very spacious with a big, bright bathroom. Everything was immaculate, and the staff and service were top notch. Even though it's right along the train tracks, it was absolutely silent. The bed was the most comfortable one we had in our month long trip around Italy, and it wasn't even close! There was very secure parking onsite, and half a block from the hotel, you can hop on a tram that takes you right to Santa Maria Novella, or walk there in less than 15 minutes. This was a great stay for us! "