Hyatt Vacation Club at Wild Oak Ranch, San Antonio
10/10 Excellent
"Great property! Quick easy check in, clean spacious 2 bedroom/2 bath villa and great amenities including spacious well maintained pool with multiple slides, lazy river with floats, playground, hiking trail, kids club, and fire pits! I would definitely stay again."
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW
6/10 Okay
"The room was clean. However, the lobby bathrooms were bad - toilet paper on the floor, none in several of the stalls, no seat covers. The mini fridge was too big for the compartment and was difficult to open and close. Could not log laptop to Wi-Fi, although I had no problem with my phone, only minor issues with my tablet. The printer in the business center was out of ink. Thankfully the desk clerk offered to print documents for me if I could email them to her "
"There was water leaking from the ceiling on the 2nd floor near the ice machine. The carpets are stained terribly. The ice machine was broken. I bought two drinks from the coke machine and they were hot. The refrigerator didn’t stay constantly cold. The rooms were clean but there was a lot of paint and stains and outdated equipment. The AC wasn’t really cold but kept the room ok cool. Didn’t see any bugs but it was not a clean stay. No one explained the breakfast or amenities to me. I didn’t even know there was a pool. There were a lot of people coming and going from rooms. Smelled marijuana. Heard gunshots one night. The staff had employees who did not speak English well but they were courteous. When I checked out I asked for a refund but was told to call the next morning to speak with a manager. I checked out at midnight but the employee put I checked out at 5:30am. Doesn’t add up. I had to struggle with staff and Expedia to get refund but staff and manager were helpful with that. Just not sure why I was charged for my entire stay when I had only stayed 2 nights. The area doesn’t feel safe. The beds and bedding felt comfortable but I could hear a lot of outside noise and other things being hit against my adjacent walls from other visitors."
"Comfy beds, bathroom door didn’t lock and the fridge door didn’t shut all the way and keep my stuff cold.. cigarette and mold smell was minimal.. not bad for being in San Antonio though!
Pool and hot tub were terrible though.. couldn’t see my own feet for the 5 minutes I got in the pool and the hot tub was just as dirty and it didn’t heat up or have properly working jets"