Hotels near Billy Graham Library

Great location! Plenty of restaurants and entertainment in walking distance. Amenities located within the hotel itself were excellent as well!

Awesome place to stay. Great staff, close to hornets game and valet parking was first class !!! Will be back l.

From the moment of my arrival, I was convinced that I made the right choice for my stay. The check-in process was very smooth. I was given an opportunity to upgrade and took advantage of the offer. Responses to my inquiries about dining, entertainment, shopping, getting around Charlotte, etc., were immediate, helpful and accurate. As I toured the area of the Ritz's location to visit other hotel chain that I most often frequent, I continued to be very happy having chosen the Ritz. The staff was universally customer focused. Any request was met with an enthusiastic and efficient response. I observed other guests being assisted and came away feeling that my experienced was--as far as I could determine--in keeping with Ritz's approach to serving their guests. The consierge, Mark, especially went above and beyond--at one point--walking me to a restaurant near The Ritz Carlton to make sure I found my way there easily.

I would definitely recommend this hotel. I have stayed at an Aloft hotel in several locations and I always have a wonderful experience. The front desk people were awesome. Any questions I had, they were very helpful and answered. They were very knowledgeable about the city and good places to eat and shop! It's location was great. Right in the Epicentre, so you would only need to drive for things and places far away but for night life you were in the center of it all. My boyfriend and I already agreed when we come back to Charlotte, we will be staying there again. Even valet was quick and organized.

Bed needs replaced hard & lumpy.room kinda small but ok.

Walking distance to arena and many attractions down town. The bed was comfy and the room was clean. Pleasant stay!

Wonderful staff and phenomenal service. Location is hard to beat as well.

Only thing I didn't like was the parking. We either have to self park $18 or valet $25 per night.

great hotel. Staff was very pleasant Room was clean

The rooms are spacious an d the beds are comfortable and the staff was friendly. There is a free shuttle that runs from the hotel to other downtown spots. I would highly recommend this hotel.