Reception
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Reviews of Hotel Leuka

3 out of 5
Hotel Leuka
Calle Segura, 23, Alicante, Alicante

Reviews

7.0

Good

Rating 10 - Excellent. 101 out of 600 reviews" "
Rating 8 - Good. 213 out of 600 reviews" "
Rating 6 - Okay. 178 out of 600 reviews" "
Rating 4 - Poor. 75 out of 600 reviews" "
Rating 2 - Terrible. 33 out of 600 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

emmet

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Seemed like a visit to a film set, with location 1960s Spain. Vintage is one word to describe, dated is another. Clean, but fixtures and decoration very old. Lots of noise from corridor and nearby rooms. Lock on room door from inside very basic. Electric sockets from 1970.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Run down, good for short stay only
Hotel is very run down and air con is fro. Pre historic times. It in fact did not switch off (button was broken), so the room was changed where second aircon refused to turn on after the first night. Over than that location was good and servcie was ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

meriem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible old carless was no even toilet paper in the shower
Stayed 2 nights in Dec 2023

10/10 Excellent

Elena

Stayed 3 nights in Dec 2023
Response from Recepción on 22 Dec 2023
¡Muchas gracias!

10/10 Excellent

Lucky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the facility and the location, very easy access to public transports. The staffs are really professionals with good quality of customer service.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jono

Liked: Cleanliness, staff & service, property conditions & facilities
Top level hotel for the price structure it sits in
Let's be honest. This is a budget hotel so don't set unrealistic expectations. However for the price structure it sits within I'd highly recommend. The Manager who greeted me upon arrival was incredibly welcoming, he even ordered me a taxi so I could get to the Football on time. Hot shower remained hot at different times of the day & my sheets & towels were replaced daily. If this is the price point you are willing to pay, which realisitcally is at hostel levels, I would highly reccommend Hotel Leuka and if I'm solo travelling again will have no hestitation to book again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
First class service all round at a decent price.
Stayed 5 nights in Sep 2023

10/10 Excellent

Maria

Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

10/10 Excellent

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Jul 2023

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023

8/10 Good

Steven

Travelled with partner
Liked: Staff & service
Dated, but generally clean hotel. ( apart from the AC which needs a thorough cleaning). Staff helpful when we arrived early. Decent location near to restaurants and bars.
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Stayed 1 night in Jun 2023

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and smelly
Like staying in a 1960s apartment block Noisy dirty smelly Terrible
Stayed 2 nights in May 2023

6/10 Okay

Victoria

Stayed 3 nights in Apr 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but not worn out. 👍👍
Enjoyed my two night stay with my daughter. Rooms are dated but not worn out, clean, comfortable everything worked okay.
Stayed 2 nights in Apr 2023
Response from Josu on 24 Apr 2023
Thank you very much,Recepción

6/10 Okay

natasha

Stayed 2 nights in Mar 2023

10/10 Excellent

Augustus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the floor we stayed on it was clean and quiet.
Stayed 6 nights in Mar 2023
Response from leuka on 27 Mar 2023
Many thanks

10/10 Excellent

Barbara

Stayed 4 nights in Mar 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2023

2/10 Terrible

JOSE MANUEL, RENO

Stayed 1 night in Dec 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
That was a very comfortable stay and I would not hesitate in returning cheers and thanks
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
We were very disappointed with the Hotel Leuka. The first room we were given was like a prison cell, the beds were like rocks. The antiquated air con blew out cold air and lots of dust which was very uncomfortable. I noticed there was a big gap where there should have been a fridge. We asked for another room but they were very hesitant to give us one. After a lot of persuasion we were given an alternative with still no fridge. It was old and smelly. we could not sleep. All in all a very disappointing and uncomfortable stay!!
Stayed 1 night in Oct 2022

8/10 Good

Angus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed in the town friendly and decent place, look forward to our next visit
Stayed 1 night in Oct 2022

4/10 Poor

matenneh keita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst and horrible experience ever!
On arrival, I kindly ask them to please let me used their Wi-Fi to transfer between my accounts and make payment, they refunded! I he’s to walk to the city centre to ask for Wi-Fi in other to connect. The bathroom smells I had close the door and open the window for fresh air. There was lots of hair on the bed and duvet. Complain I was told because they wash all the beddings together. It was horrible never going there.
Stayed 4 nights in Sep 2022

10/10 Excellent

Lynne

Stayed 1 night in Aug 2022

4/10 Poor

Duangchan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty,not good facilities and far from beach
Stayed 2 nights in Aug 2022

6/10 Okay

Elnur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located between railway station and downtown. Furniture is old some are broken but bed and bed shifts are fresh and clean. No complains.
Stayed 2 nights in Aug 2022

4/10 Poor

Saima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Not sure why this hotel is rated 3 star it is most definitely no more than a 2star. Very basic, in need of major modernisation. No kettle, no water in the room. Bathroom ceiling tiles were loose with brown stuff on. Bath wasn’t clean. Only positive I can say is the location but I would not stay again.
Stayed 1 night in Jul 2022

8/10 Good

Tanya

Stayed 1 night in Jul 2022

4/10 Poor

Alejandro

Stayed 2 nights in Jul 2022

10/10 Excellent

Rolando Wotzbeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia.
Stayed 1 night in Jun 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Good sized single room with very elderly furniture and bathroom. Very effective air conditioning and Wi-Fi. Fantastic central location, four minutes to airport bus and a fabulous 10 minute walk to Alicante’s fantastic seafront. Great price and great location.
Stayed 1 night in Jun 2022

10/10 Excellent

vicki

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pretty basic hotel, suited me and was a decent price.
Stayed 3 nights in May 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There again
Nice place nice staff great location
Stayed 6 nights in Apr 2022

6/10 Okay

c

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Hotel Leuka on 5 Apr 2022
Gracias por sus comentarios.

6/10 Okay

Adrian

Disliked: Cleanliness
Not the cleanest
Too many hairs in the bathroom
Stayed 1 night in Oct 2021
Response from LEUKA on 1 Dec 2021
Agradecemos sus comentarios que siempre nos ayudan a mejorar.

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money! Perfect location, balcony with a view of the castle. Easy check in with cash or card. Reception open 24h
Stayed 1 night in Oct 2021
Response from LEUKA on 19 Oct 2021
Thank you for comments help us to improve

8/10 Good

Liviu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from LEUKA on 14 Oct 2021
Agradecemos sus comentarios.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
ALL RECEPTIONISTS SHOULD SPEAK ENGLISH
Be a good idea to have English Speaking Receptionists.... There’s even an English School around the corner from the hotel! STEM. Many workers / tourists / visitors use English to communicate regardless of whether it’s their mother tongue or not (it’s not mine but I use English globally). Seriously, it’s 2021 not 1971.
Stayed 7 nights in Aug 2021
Response from LEUKA on 14 Oct 2021
Thank you for your comments, help us improve

8/10 Good

JOSE, NAPLES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at check in ! Eva went above and beyond to make me and my family welcome and appreciated. The breakfast lady was very helpful and such a hard working woman! Thank you very much for your outstanding service !
Stayed 1 night in Aug 2021
Response from LEUKA on 14 Oct 2021
Gracias por sus comentarios,lo hacemos llegar a nuestro equipo.

10/10 Excellent

jovanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from LEUKA on 14 Oct 2021
Gracias por su valoración

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2021
Response from LEUKA on 14 Oct 2021
gracias por su valoración

4/10 Poor

Christopher

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be very wary!!!
First and last visit to this Hotel. Do not use room 103 its disgustingly poor. Found a used mask on the floor, the shower gel was empty and when i moved it there was a hair under it. No fridge. Worst of all it was next to the linen cupboard when i was a woken by the cleaners making hell of a noise. Then to top it all they gathered outside my window for a smoke and pow wow. Shower did its own thing too Location good.
Stayed 2 nights in Aug 2021
Response from LEUKA on 14 Oct 2021
thanks for your comments its important to improve

6/10 Okay

Helen

Liked: Cleanliness
Stayed 3 nights in Jul 2021
Response from LEUKA on 14 Oct 2021
Gracias por su comentarios

6/10 Okay

Liam

Business traveller
Basic but good value
Great location and super price. Rooms are large but old. Bathroom was fine. Avoid 1st floor rooms with view into depressing courtyard. Could hear full conversations taking place in other rooms. Overall fine if you need to stick to a tight budget. Also adequate if you are going to be out all day.
Stayed 4 nights in Jun 2021
Response from LEUKA on 6 Jul 2021
Agradecemos sus comentarios que siempre nos ayudan a mejorar We appreciate his comments that always help us improve.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Good position for shops and bars
Stayed 1 night in Jun 2021
Response from LEUKA on 20 Jun 2021
Many thanks for your feedback