This hotel is perfectly located to the center of the city, right across from the capital building. All the staff were extremely friendly and helpful. I would definitely stay here again. It's also a great deal for what the hotel costs.
The facilities and staff were excellent. Anyone who knows Madison knows parking downtown is an issue. Though parking is not included in the room rate, it's directly behind the hotel with plenty of room. The location of the hotel is awesome, it's a hidden gem. Located within blocks of the Capital it's close to everything - an easy "get to an out of". I'm going to stay there again.
Overall a great hotel. Had a good time, governors club was awesome. Strong drinks and good food. A couple random things not properly cleaned. Coffee pot wasnt cleaned and one pillow was stained. But the accomodated for it well and were very friendly. Highly reccomended for the madison area.
The room was comfortable and the housekeeping department did an excellent job. I had forgot an item in the dresser drawer. When I remembered it was missing 2 days later I contacted the housekeeping department. They had found it and were holding it for me. The restaurant was very good and the wait staff there were excellent. The front desk staff was often abrupt and often were busy talking to each other.
It was fantastic except for breakfast. I was shocked that breakfast wasn't included for that price.
We had breakfast at 10:30 am or later. The waiter said that the price of the bouffet was $13 a person so I was shocked when the total bill was $35.50
There wasn't much to choose from with the scrambled eggs. They was just the leftovers scraped from the edge. The french toast was terrible. The fruit and juice and sausages were good.
The service was great.
Sunday we walked over to the Best Western and ordered off of the menu. We both had scrambled eggs, french toast and orange juice. It was $23 total plus a $5 tip. That food was fantastic. We won't make the same mistake about having anything to eat at the Hilton.