This hotel is perfectly located to the center of the city, right across from the capital building. All the staff were extremely friendly and helpful. I would definitely stay here again. It's also a great deal for what the hotel costs.
I traveled to Madison with my 11 year old so we could explore and go on a tour of the capitol. The Hyatt Place staff were so helpful and friendly. We loved staying at this hotel. It was so close to the capitol....walking distance to everything we wanted to see.
The breakfast in the morning was great - so many choices. And the coffee was quite good too.
Location was ideal for my visit to the University of Wisconsin campus; staff were friendly and helpful; room had a view of the state capitol building; parking was remarkably reasonably priced; hotel restaurant was quite good.
The room was comfortable and the housekeeping department did an excellent job. I had forgot an item in the dresser drawer. When I remembered it was missing 2 days later I contacted the housekeeping department. They had found it and were holding it for me. The restaurant was very good and the wait staff there were excellent. The front desk staff was often abrupt and often were busy talking to each other.
It was fantastic except for breakfast. I was shocked that breakfast wasn't included for that price.
We had breakfast at 10:30 am or later. The waiter said that the price of the bouffet was $13 a person so I was shocked when the total bill was $35.50
There wasn't much to choose from with the scrambled eggs. They was just the leftovers scraped from the edge. The french toast was terrible. The fruit and juice and sausages were good.
The service was great.
Sunday we walked over to the Best Western and ordered off of the menu. We both had scrambled eggs, french toast and orange juice. It was $23 total plus a $5 tip. That food was fantastic. We won't make the same mistake about having anything to eat at the Hilton.