Best Western West Towne Suites

Property class: 2.5

Choose dates to view prices

Located close to West Towne Mall and University Research Park, Best Western West Towne Suites provides free cooked-to-order breakfast, a library and laundry facilities. In addition to a fireplace in reception and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$154
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Queen Room with Two Queen Beds

A spacious lobby with a sofa, armchairs, a coffee table, a reception desk, and a staircase.

Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite-1 King Bed, Non-Smoking, Jacuzzi

A hotel room with a large bed, two bedside tables, a nightstand, a bathroom with a mirror, and a small seating area.

Suite-1 King Bed, Non-Smoking, Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Sofabed

A hotel room with a large bed, a bedside table with a lamp, a telephone, and a window with curtains.

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Sofabed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two chairs, a desk, and a door.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, a sofa, a desk, a TV, and a dresser.

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

A hotel room with a flat-screen TV mounted on the wall, a sofa, a dining table, and a kitchenette area with cabinets and a microwave.

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a dresser.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

A hotel room with a large bed, a desk with a flat-screen TV, a bench, and a sofa.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a lamp, a telephone, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a television, a chair, a desk lamp, a refrigerator, and a door leading to the hallway.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(27 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two chairs, a desk, and a door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(52 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Madison, Best Western West Towne Suites is in the business district. Vitense Golfland and Reddan Soccer Park are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit West Towne Mall and Hilldale Shopping Center. Enjoy an event or a match at Camp Randall Stadium, and consider making time for Henry Vilas Zoo—a top attraction that's not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Madison travel guide
Map
650 Grand Canyon Dr, Madison, WI, 53719

What's nearby

  • West Towne Mall
    5 min walk - 0.5 km
  • John Powless Tennis Center
    13 min walk - 1.1 km
  • University Research Park
    2 min drive - 2.5 km
  • Elver Park
    4 min drive - 2.2 km
  • Walnut Grove Dog Park
    4 min drive - 2.5 km

Getting around

  • Madison Station
    19 min drive
  • Dane County Regional Airport (MSN)
    30 min drive

Restaurants

  • Chick-fil-A
    10 min walk
  • McDonald's
    6 min walk
  • The Cheesecake Factory
    10 min walk
  • Dave & Buster's
    12 min walk
  • Starbucks
    10 min walk

About this property

Best Western West Towne Suites

  • Hotel near West Towne Mall
  • Located close to University Research Park and Vitense Golfland, Best Western West Towne Suites provides free cooked-to-order breakfast, a library and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.
  • Additional perks include:
    • Free self-parking
    • A local area shuttle, an electric car charging station and express check-out
    • A TV in reception, coffee/tea in reception and a computer station
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 98 individually furnished rooms include perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More amenities include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with free toiletries and hairdryers
    • 25-inch HDTVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35, per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western West Towne Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 150 per stay and a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western West Towne Suites?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on 4 Oct 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western West Towne Suites?

Self-parking is free at this property.

What time is check-in at Best Western West Towne Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western West Towne Suites?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western West Towne Suites located?

Situated in the business district, this hotel is within 2 mi (3 km) of West Towne Mall, University Research Park and Vitense Golfland. Hilldale Shopping Center and University of Wisconsin-Madison are also within 6 mi (10 km).

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Reviews

Best Western West Towne Suites Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1053 reviews
Rating 8 - Good. 247 out of 1053 reviews
Rating 6 - Okay. 84 out of 1053 reviews
Rating 4 - Poor. 45 out of 1053 reviews
Rating 2 - Terrible. 42 out of 1053 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the room was so clean and well kept.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again. Good location. The mall is just down the road. Made to order breakfast was great.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, good breakfast, friendly staff and reasonably priced.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The to order breakfast for very nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean. The staff were very friendly. The breakfast was perfect! Would stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful. I usually stay here when I visit Madison. Breakfast always a huge plus!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was made to order and part of the cost of the stay which was a bonus. Convenient for my dogs too
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a clean, comfortable and safe place at a cute and beautiful town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a made to order breakfast that was delicious. Very clean. Would stay again
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were helpful and friendly!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. Its just a 2 or 3 star property but it was clean and the staff was great.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The bed was very comfortable. The cook to order breakfast was a huge plus for us! It was delicious and they used real eggs, not the gross powdered ones.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None of the doors closed easily (I'm hoping other rooms are more functional). So I could tell the rooms hadn't been updated in a bit. Otherwise it was a nice stay. Decent room, great breakfast options.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating. Convenient location for our visit and activities. Definitely would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was really good. The rooms were spaces and clean and the staff was very friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, friendly helpful staff, great breakfast! Bed was very comfortable, and the shower was super!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Desk staff was courteous and helpful in getting us in for an early check in. His name was Steve. What a great guy!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and clean in a great location. Nice to have a free breakfast with real eggs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and comfortable hotel. Very convenient and surrounded with lots of restaurants, shopping, and close to the highway. The cook to order breakfast was a nice addition.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting a suite of this quality for $75/night in 206 is unbelievable! The bed was super- comfortable, the room was very well maintained, and the cook to order breakfast was Great! I’ll definitely be staying here again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I go to Madison. Plenty of parking. Great friendly staff. Great cooked to order free breakfast . Quiet and the rooms are clean. Convenient location . The orice is right and much better than staying downtown .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. The room was large, clean, and well kept up. One of the nicest rooms for the money making this an excellent value. Definitely recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, made to order breakfast, comfortable bed. Will definitely stay again
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted immediately at the desk, It was a very easy and quick check in with an explaination of the breakfast available and where to find my room. The thing that wasnt explained were other annenities of the hotel. It would have been nice to know what else was available. It would have been nice to receive a pamphlet with information and map where to find other things the hotel offered. The staff was very polite and the hotel was very clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the breakfast were good
Stayed 4 nights in Sep 2025