Cat Ba Island Waterpark Holidays

Great hotel, staff were excellent. We had a young lady Jelly that helped us book excursions and sort out what ever we needed. Can not recommend the hitel and staff enough.

Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.

Cool place cool staff good value for money

Gave a three. We stayed here for two nights then left for a cruise returning three days later for a further three nights. The first stay room was amazing. Newly decorated, large bed and fruit in the room. The second stay (allegedly an upgrade) had a smaller bed, smaller room, needed updating and no fruit. If we had a similar room to the first stay it would have been 5 stars all round

I stayed here for two nights. Even before I arrived they messaged me via WhatsApp and made sure that I had all my arrangements and if I needed anything. When I first arrived in Hanoi, and then flying out with 4 nights in between. As I was traveling from another country I had luggage I didn’t need. They were very accommodating towards me and allowed me to leave my luggage for those 4 days and it was ready for me when I came back. The staff were so friendly and always made me feel like a VIP. Never did they let me carry my bags! On my return, they still remembered me, and even upgraded to a room with a view for free. My luggage remained safe the whole time. The rooms were cozy but definitely fancy and clean. I saw them cleaning the rooms and they really do deep clean them. When I checked out, I forgot my luggage keys in the lounge as I was rearranging my luggage before the airport. I called them using WhatsApp. They again were so accommodating and luckily I’m early at the airport that they sent a Grab to deliver my keys to the airport. They were so amazing, and I’d definitely recommended them to anyone and I would go back again. They are a big reason I love traveling to Vietnam. I would like to give a shout to William/Minh, who really went above a beyond! I cannot express how much gratitude I have right now.

Great hotel, staff were excellent. We had a young lady Jelly that helped us book excursions and sort out what ever we needed. Can not recommend the hitel and staff enough.

Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.

Cool place cool staff good value for money

This 2-day-1-night trip to Ha Long Bay was truly an unforgettable experience for me. It was my very first time joining a cruise trip alone. At first, I was a bit worried that I might feel lonely, but everything turned out way beyond my expectations. From the moment I stepped on board, I was warmly welcomed by the crew. The cruise was spacious and elegant, and my cabin had a private balcony overlooking the bay – the perfect spot to sit back and soak up the fresh sea breeze. The itinerary covered famous attractions like Sung Sot Cave and Titop Island, and the kayaking experience was definitely a highlight – so peaceful and healing to paddle through the emerald water. The most memorable part was the surprise birthday party the crew arranged for me. Even though I was traveling solo, I didn’t feel lonely at all – in fact, I felt so loved and cared for. There was cake, music, and everyone on board sang happy birthday together. It was such a heartwarming and touching moment that I will never forget. The food on the cruise was another highlight: fresh seafood, a diverse menu, and beautifully presented dishes. The staff were super friendly, always smiling and ready to help. In the evening, there were fun activities like a spring roll-making class and squid fishing, which brought everyone together. Overall, this was an absolutely amazing trip – totally worth it! If you are looking for a short getaway to relax, recharge, or even enjoy some peaceful solo time, a 2D1N Ha Long Bay crui