North Shore Sydney Waterpark Holidays

Staff were nice. However the room looked clean but it was very dusty . If you are sensitive and have dust allergies like me, I do not recommend this place. We complained and they said they would send a maid but they never did. The tv remote didn’t work but they gave us new batteries instantly. We wanted to open the window because of the dust but it was jammed. They called a repairman immediately and it was fixed . Each level has one washing machine but you can only use the washing machine on the level you are on…so we had to wait a bit to use it. It’s not a 4 star hotel but an okay place if you are on a budget.

Clean room. Some of the lobby staffs can be nicer. They were so dismissive.

We celebrated a friend’s 40th and the hotel surprised us with a fruit platter and chocolate happy birthday plaque. The extra rollaway bed was actually an actual single bed and very comfy! Would definitely stay again.

The staff were helpful and nice. The place was clean. However, in the room I was given, whenever you change the room temperature, the air-conditioning duct would make banging/tapping sounds which keep you up at night. The bed, tightly made with extra large sheets (not an issue) had most of the sheet on one side of the bed and hardly any on the other side of the bed. I woke up one night lying on the bed itself and not the sheet and had to remake the bed so that the sheet could be tucked in properly. Having a room next to the staff lift meant you'd wake up to staff talking loudly outside your door. On the last day there was a lot of drilling and banging coming from the hallway. Overall it was a decent stay but not great. It's a decent hotel in a convenient location.

Room smelt bad and the room was quite narrow and outdated. Staff were great.

great customer service & loved the free bike rentals to get around!!

Excellent staff.

Clean room. Some of the lobby staffs can be nicer. They were so dismissive.

Excellent staff.

They had very good service and was very helpful with things we needed.

Excellent place for us to use as a base for vivisting Sydney for a short holiday. 5-10min walk from Redfern railway station meaning it was easy to move around the city.