Illawarra Waterpark Holidays

The 24 hour room service doesn't actually include food only beverages which was quite annoying especially after changing hotels for the 24 hour room service and driving 10 hours to be told you actually can't order any food past 10:30pm only beverages

Good location with parking, good customer service, clean room

Location was good for Darling Harbour and the ICC and the bed was reasonably comfortable. However… The room was smelly, noisy and in a state of disrepair. There was mould in the shower. The towel rail was broken. The lobby was chaotic and the coffee machines were both broken. One lift was broken and there are no usable stairs, meaning getting up and down from your room is a frustratingly long experience. Waited for 20 minutes to get off my floor! Could not move me to a better or cleaner or more fragrant smelling room. Everyone who we talked to regretted booking here. Unless you’re desperate to stay somewhere distinctly average and are the kind of person who is not disappointed when the “deluxe” room you booked is anything but… maybe continue scrolling and book somewhere else.

My absolute new go to while staying in Sydney. The front desk is the best. Emily does everything to make you welcomed.

The room was very unique and the staff were exceptional!

Person that checked me in was abrupt and rude

Perfect location, the host is amazing she helps us a a lot and she is friendly

Excellent place for us to use as a base for vivisting Sydney for a short holiday. 5-10min walk from Redfern railway station meaning it was easy to move around the city.