Launceston Tamar and the North Waterpark Holidays

All good

Staff were friendly & helpful. The room was spacious with a lovely big king bed & an awesome shower. Unfortunately the hallway/walkway to access the room from reception/restaurant was noisy underfoot (creaking), so you could hear other guests coming & going. Had a beautiful dinner & a great breakfast.

This time we stayed and it wasn’t great. They know 3 of us stay in room and each day cleaner only put 2 towels. We had to approach front receptionist to request more towels. On 3rd day - cleaners forgot to come and clean our room. We had to approach receptionist to get it cleaned. They did clean it but still 2 towels so we looked at cleaner and said it’s 3 of us so she added one more towel. They did not check shampoo and shower gel bottles - they ran out and we let receptionist know. They did not restock it until we departed. Hotel room has strong smell through air vent from Asian restaurant in ground floor inside Novotel. They will need to build stronger air vent to avoid smell going up to rooms. It happens during evening time. This is not first time. It happened with earlier stay too. Lovely building and centrally located in Devonport town. Accessible to bus and shops.

A beautiful luxurious suite, they have thought of everything. Hi

Had a great stay in a silo room with a balcony, pretty views of the river, it would've been even better if those rooms were on a higher level as it's easy to see in when walking past. However, the bed was comfy and the shower was amazing, best hotel shower I think I've ever had! Archie was also a highlight.