Shire of Pine Rivers Bal Waterpark Holidays

Hotel was quiet and spacious. But wifi was terrible and room needs to be refurbished. But main concern was with check-in: it would have saved a great deal of stress and confusion if we’d been told the check-in procedures before beginning our trip - at least a day in advance. As it was, we arrived at the hotel with reception closed, no wifi, no phone linked to a local network. We were lucky to even get into the lobby. It was only through some creativity we were able to find out how to access our room key, and after a stressful period of uncertainty. This was not a good start to our stay.

Property is in need of an update.

Great location for events at the Convention Centre. Plenty of places to go in the evenings within an easy walk.

I’d definitely stay here again. The staff and everything about the hotel was first class. The rooms are clean and comfortable with some nice touches. The staff are friendly, helpful and welcoming The valet parking was easy and convenient. The hotel is situated well but for the city centre, shopping and restaurants it could be quite a walk for some ( about 1 - 1.5 miles) for us it was no problem

The stay was very enjoyable and convenient for me. The room was clean and met my requirements of my intended stay.

This area was really beneficial to stay in since it was by the night life, shopping areas, and good restaurants. Property felt safe due to having to have a key to enter the floor you stayed on. Room was very nice and spacious.

I’d definitely stay here again. The staff and everything about the hotel was first class. The rooms are clean and comfortable with some nice touches. The staff are friendly, helpful and welcoming The valet parking was easy and convenient. The hotel is situated well but for the city centre, shopping and restaurants it could be quite a walk for some ( about 1 - 1.5 miles) for us it was no problem

Just a lovely experience in a large, well appointed room and modern bathroom.

Hotel was quiet and spacious. But wifi was terrible and room needs to be refurbished. But main concern was with check-in: it would have saved a great deal of stress and confusion if we’d been told the check-in procedures before beginning our trip - at least a day in advance. As it was, we arrived at the hotel with reception closed, no wifi, no phone linked to a local network. We were lucky to even get into the lobby. It was only through some creativity we were able to find out how to access our room key, and after a stressful period of uncertainty. This was not a good start to our stay.

Great location for events at the Convention Centre. Plenty of places to go in the evenings within an easy walk.

Just a lovely experience in a large, well appointed room and modern bathroom.

Great location, great options and excellent rooms/apartments

I’d definitely stay here again. The staff and everything about the hotel was first class. The rooms are clean and comfortable with some nice touches. The staff are friendly, helpful and welcoming The valet parking was easy and convenient. The hotel is situated well but for the city centre, shopping and restaurants it could be quite a walk for some ( about 1 - 1.5 miles) for us it was no problem

Location was amazing as expected. Unit was clean and modern. I cant believe they've built a brand new apartment block with physical keys to enter the door, only 3 lifts which leads to huge wait times to get up to your floor, and non block out blinds. Dont have a big night at the casino unless you want the sun waking you haha