Philippines Waterpark Holidays

This was a great hotel but let down by the crowds. Room was top-notch. Property was in tip-top shape. Location was great. Room service leaves much to be desired with at times as I've had to make 4 phone calls and wait 30mins for extra bath towels. Regarding check in and check out, the staff although were pleasant and professional seemed overwhelmed I believe due to the sheer number of people needing to be processed. Our neighbouring room decided to have a karaoke session until the wee hours of the morning and so my wife and kids struggled to stay asleep. Staff did attend to this crisis promptly. Again, the crowds getting around the property I felt was rude, rushing in and out of lifts and just couldn't care less about other patrons around them. My kids wanted to stay another night but we've had enough of the people.