North America Spa Holidays

Everything was fine. Room didn’t have desk and chair.

Room was amazing for short stay! Def coming back!

Very clean and lots of space

Room was spotless and clean. Many of the touch light switches were not working properly. Cold water faucets were all loose. Service charge and service charge followed by tipping and gratuity any chance they could get.

Pros: Room was a great size and very clean Staff were very nice Lobby and rooms did not have cigarette smell that is common to other Vegas properties Love the kitchenette Cons: The entry area of the room was really dark and the lights are not bright enough The blackout shades had huge gaps that let in exterior lights which made it impossible to sleep well The hotel does not offer flatter pillows - only the larger stuffed pillows which also made it hard to sleep The rooms don't come with an electric kettle, utensils or plates - you need to call housekeeping to request all those items The biggest con is that in the kitchen there were 2 cardboard coffee cups (disposable), that one would assume are to use with the provided Keurig coffee maker. They are not specially marked as chargeable, and neither is the water on the counter top. When checking out the bill for EACH coffee cup was $18! This is absolutely outrageos and my elderly parents who stayed had no idea these cheap disposable coffee cups were going to be charged. Luckily the front desk removed the charge when I explained my elderly parents did not know about the charge. But all the same, items like this need to be marked clearly or provided complimentary.

Yes, check-in time was high. The room is simple and effective. I would have liked a bit more embellishment

Room was spotless and clean. Many of the touch light switches were not working properly. Cold water faucets were all loose. Service charge and service charge followed by tipping and gratuity any chance they could get.

Pros: Room was a great size and very clean Staff were very nice Lobby and rooms did not have cigarette smell that is common to other Vegas properties Love the kitchenette Cons: The entry area of the room was really dark and the lights are not bright enough The blackout shades had huge gaps that let in exterior lights which made it impossible to sleep well The hotel does not offer flatter pillows - only the larger stuffed pillows which also made it hard to sleep The rooms don't come with an electric kettle, utensils or plates - you need to call housekeeping to request all those items The biggest con is that in the kitchen there were 2 cardboard coffee cups (disposable), that one would assume are to use with the provided Keurig coffee maker. They are not specially marked as chargeable, and neither is the water on the counter top. When checking out the bill for EACH coffee cup was $18! This is absolutely outrageos and my elderly parents who stayed had no idea these cheap disposable coffee cups were going to be charged. Luckily the front desk removed the charge when I explained my elderly parents did not know about the charge. But all the same, items like this need to be marked clearly or provided complimentary.