Jiangnan Ski Holidays

Thank you xiaowu. Room is great, hotel is clean and very near to amenities, great convenience and good service. 感谢小吴

The hotel is pretty old in general and sort of poorly maintained. First is the blackout curtain was not properly postioned in the slot, it woke me up as soon as the sun rises. Then nearly half of the sockets are too loose to use. Can you believe the socket for the hair dryer is unuseable????? I have to plug it to a socket outside the washroom that's near the floor area.... This is really subpar as a Banyan Tree...

The bedroom lights should be better improvised as it really hurt our eyes laying in bed, it shines directly onto the eyes . In my opinion it should be shined on the walls to create textures and a good ambience. Overall , it’s good just that we had bad experience with the lighting and hope it can be improved by their execellent team.

Kindest staff 💖 great location beautiful hotel

It was a great hotel with a complementary mini bar. Room is spacious and has good air conditioning.

Only stayed for one night but it was lovely stay

The hotel is pretty old in general and sort of poorly maintained. First is the blackout curtain was not properly postioned in the slot, it woke me up as soon as the sun rises. Then nearly half of the sockets are too loose to use. Can you believe the socket for the hair dryer is unuseable????? I have to plug it to a socket outside the washroom that's near the floor area.... This is really subpar as a Banyan Tree...

I recently completed a five-night stay at the JW Marriott Hotel Shanghai at Tomorrow Square. The hotel’s greatest strength is its excellent location in the heart of Shanghai, just minutes from many of the city’s most iconic attractions, shopping districts, and cultural landmarks. The sweeping skyline views from the guest rooms are truly impressive and among the property’s highlights. Breakfast was consistently prompt each morning, with a thoughtful and well-balanced selection of local and international options. Unfortunately, several aspects of the stay fell short of expectations. Housekeeping was inconsistent, as trash was never removed from my room during my stay. The pillows were of poor quality and flattened almost immediately, making sleep less comfortable. The bathtub drain plug was also defective, causing drainage issues. I was disappointed by some staff interactions. As a Mandarin speaker, I overheard conversations that were unprofessional when staff assumed I could not understand them. Outside the hotel, smoking taxi drivers gathered near the entrance, detracting from the otherwise upscale atmosphere. The room was also consistently warmer than expected. Despite having an individual thermostat, the air conditioning appeared to be centrally controlled and was unable to adequately cool the room. I ultimately purchased a small fan to remain comfortable at night. Overall, the hotel offers a comfortable stay, but definitely not up to the Marriott standard I know.

Thank you xiaowu. Room is great, hotel is clean and very near to amenities, great convenience and good service. 感谢小吴

The hotel is pretty old in general and sort of poorly maintained. First is the blackout curtain was not properly postioned in the slot, it woke me up as soon as the sun rises. Then nearly half of the sockets are too loose to use. Can you believe the socket for the hair dryer is unuseable????? I have to plug it to a socket outside the washroom that's near the floor area.... This is really subpar as a Banyan Tree...

The bedroom lights should be better improvised as it really hurt our eyes laying in bed, it shines directly onto the eyes . In my opinion it should be shined on the walls to create textures and a good ambience. Overall , it’s good just that we had bad experience with the lighting and hope it can be improved by their execellent team.