West Bergen Ski Holidays

Awesome hotel. Definitely worth it, and will book again.

I love the Pierre Pierre reminds me of old world, New York. It’s where Mr. Tata, the billionaire investor used to stay when he was in New York. It was his hotel. It’s a class of India meets American rich if you can afford it, you must stay here at least once.

Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended.

Cons The “cafe” and “bar” are pitiful. The room was not cleaned every day. On day three, I called the front desk because I had no clean towels and the trash was overflowing and they told me “our policy is to clean rooms every day, however, to insure a visit from housekeeping, guests must call each day and specifically request one.” That is absurd. Half of the electronics charging ports did not work. The TV remote stopped working in the evening, replacement remote/batteries were not available until the “engineer” reported to work the following morning. The A/C air handler is in the room, and is extremely loud. The towels might scratch your skin off. The vinyl flooring planks were warped and would scrape your bare feet. The bed alcove is so small the bed is only accessible from one side. Pros The lobby area was consistently clean. The lobby desk staff was pleasant. The bed was comfortable. The A/C worked. Someone was available to answer the guest services phone 24/7. They weren’t terribly helpful, but at least someone answered the phone. There are lovely coffee shops within walking distance, as well as nice shops and restaurants in the adjacent neighborhood areas. The train entrance is convenient.

the cleaning was excelent. lobbi room is too small. good to have MEZUZA in front of rooms. Bed is too short. safe cabin didn't work properly.

You can never go wrong with Faena…we love the hotel chain

I love the Pierre Pierre reminds me of old world, New York. It’s where Mr. Tata, the billionaire investor used to stay when he was in New York. It was his hotel. It’s a class of India meets American rich if you can afford it, you must stay here at least once.

Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended.

It was a very pleasant stay

Easy and early check in. Staff was welcoming and helpful. Traveled with a family of 4 (two kids), so the unit was more than enough space and the location suited our needs. Gym and laundry room was a plus! Would definitely stay here again.

Awesome hotel. Definitely worth it, and will book again.