Otways Ski Holidays

Staff were really helpful. And the bed was super comfy with lovely linen.

Staff are exceptional at this hotel . The room was lovely my only complaint would be it was extremely noisy outside in the alley all night . Love the snack bar such a great idea .

Good location, handy to many restaurants and public transportation.

Check-in process was atrocious... notified in advance about my time of arrival and was informed I'd be met at the office. Upon arrival, the office was shut (no one stated this before) and I was told I'd been messaged on What's app. As an international traveller not using data roaming, this didn't come through... Finally made it to the apartment - the internet needed (you guessed) mobile data to view the passcode (?!?) and instructions for aircon were for a different apartment. Very frustrating that this info couldn't have been provided in advance Also, gym access is only for residents as an induction is needed... again not as advertised Pool area is nice though and apartment had great views over the river

Upon arrival we had to request a second set of towels and wifi needed to be fixed. The staff were friendly. We didn’t do laundry as it was quite expensive.

Beautiful staff, beautiful building and beautiful rooms. The comfiest bed I’ve ever slept in at a motel. Room service coffee in the morning was brilliant 10/10 LOVED

Good location, handy to many restaurants and public transportation.

The room was clean and staff were lovely. We had 3 nights and overall a good experience, disappointing was no black out curtains and a spotlight in the grounds meant our room was light all night. Buffet breakfast was good but with a full hotel did not keep up with demand. Would stay again if needing to be near the zoo and mansion.

Staff are exceptional at this hotel . The room was lovely my only complaint would be it was extremely noisy outside in the alley all night . Love the snack bar such a great idea .

Good location, handy to many restaurants and public transportation.

Check-in process was atrocious... notified in advance about my time of arrival and was informed I'd be met at the office. Upon arrival, the office was shut (no one stated this before) and I was told I'd been messaged on What's app. As an international traveller not using data roaming, this didn't come through... Finally made it to the apartment - the internet needed (you guessed) mobile data to view the passcode (?!?) and instructions for aircon were for a different apartment. Very frustrating that this info couldn't have been provided in advance Also, gym access is only for residents as an induction is needed... again not as advertised Pool area is nice though and apartment had great views over the river

Staff are exceptional at this hotel . The room was lovely my only complaint would be it was extremely noisy outside in the alley all night . Love the snack bar such a great idea .