Bedarra Island Ski Holidays

We were on the roadside-- but still very quiet. Parking off street available but we parked on the road as it was closer to our unit. Loved the indoor/ outdoor living. Coffee on room available. 5 minute walk to the beach, cafes and restaurants. Very safe town and very friendly. We used the pool and hottub daily. Jim waa very pleasant and helped us plan our day trip up to Daintree and the young fellow that works there suggested the croc tour-- which was AMAZING!! Bed was made up 1x (we were there 5 nights) which was fine, new towels were given 2x during our stay. We also asked for new pool towels which we recieved at the front desk and also asked for an extra umbrella--just a 'little' rain fell! Loved Palm Cove and thanks expedia for the $35 gift cert. to one of the restaurants.

The hotel is excellent and its location is in walking distance to many good restaurants, bars, and cafes. It is also less than five minutes to a netted beach which is ideal for a swim. I would highly recommend his hotel to anyone!!

Great location and pool was superb. Bathrooms a little dated but rest of accomodation was nice.

What a wonderful resort. The property is absolutely stunning as are the staff! You don’t need to leave the resort, everything is at your fingertips. The included activities are an added bonus and a great way to meet new people. Every staff member always had a smile on their face and nothing was too much trouble.

Great location check in and out was easy.

The room and facilities were very nice and we definitely had a comfortable stay. However, check-in took quite a long time, despite three employees on the desk. Two of them appeared to be struggling with iPads. There was a family who apparently had been waiting until 3pm for their room when check-in is from 2pm. You are also asked to send through room service via the app, but when it comes to the payment screen it didn't work. We tried multiple devices and credit cards before phoning reception who took our order. It seems like Shangri-La has possibly cut back the budget for staff and their systems and it shows as things aren't as streamlined as you'd expect for this brand.

What a wonderful resort. The property is absolutely stunning as are the staff! You don’t need to leave the resort, everything is at your fingertips. The included activities are an added bonus and a great way to meet new people. Every staff member always had a smile on their face and nothing was too much trouble.

Beautiful view, very clean room and the staff were great. Directly on the beach.