Pacific States Scuba Diving Holidays

Mixed Experience – Beautiful Location, But Disappointing Service and rooms The hotel’s location is undeniably stunning. The beach is just steps away and impeccably clean, and the surrounding scenery is absolutely gorgeous—perfect for relaxing or snapping a few memorable photos. The pools were kept at a very pleasant temperature, making them ideal for both daytime lounging and evening dips. One of the highlights was the live music every evening from 6 to 9 PM. It added a lovely atmosphere to our stay, and the performer on Monday nights was especially talented. Unfortunately, the experience inside the hotel didn’t match the beauty outside. We had booked an ocean view room, but were given only a partial view. When we raised the issue, we were told that “full ocean view” actually meant “ocean front,” and that we could switch rooms for an additional $100 plus fee—which felt misleading and unfair. The staff were generally unwelcoming and unresponsive. Our room was not clean upon arrival—there were items left on the floor, stains on the counter, and an overall lack of attention to detail. We requested cleaning service, but no one ever showed up. Despite clear signage prohibiting smoking, guests were openly smoking cigarettes and e-cigarettes by the pool, which made the environment less enjoyable. The hotel itself felt quite dated. Carpets smell and are stained. The bathroom and shower lacked basic amenities like towel hooks or hangers, lighting was not enough. Sheets wear thorn.

Beautiful hotel, right across the beach. Clean and well maintenance. My only complaint will be the front desk. You have to wait till someone shows to help you. Other than that it was a wonderful experience.. Will come back soon...

Property is beautiful/ so much to do juts there / Staff lovely and amenities are amazing Very hard to leave - we love it there! Only bummer is that I could have booked directly - and Expedia didn’t disclose all fees required to pay from the property

I love a hotel that is clean, has a nice pool, and helpful staff. This hotel has all of those things. I like how they have self-park and the hotel has beach access. I would definitely stay here again.

The staff was excelled in making sure you had everything you needed Kudos to Luz at the front desk

The staff was excelled in making sure you had everything you needed Kudos to Luz at the front desk

Property is beautiful/ so much to do juts there / Staff lovely and amenities are amazing Very hard to leave - we love it there! Only bummer is that I could have booked directly - and Expedia didn’t disclose all fees required to pay from the property

Super friendly staff and amazing hotel.

Beautiful hotel, right across the beach. Clean and well maintenance. My only complaint will be the front desk. You have to wait till someone shows to help you. Other than that it was a wonderful experience.. Will come back soon...

Absolutely loved staying here, close shopping and dining experiences, beautiful beach and room. Over all very great experience. Can’t wait to come back again!

Mixed Experience – Beautiful Location, But Disappointing Service and rooms The hotel’s location is undeniably stunning. The beach is just steps away and impeccably clean, and the surrounding scenery is absolutely gorgeous—perfect for relaxing or snapping a few memorable photos. The pools were kept at a very pleasant temperature, making them ideal for both daytime lounging and evening dips. One of the highlights was the live music every evening from 6 to 9 PM. It added a lovely atmosphere to our stay, and the performer on Monday nights was especially talented. Unfortunately, the experience inside the hotel didn’t match the beauty outside. We had booked an ocean view room, but were given only a partial view. When we raised the issue, we were told that “full ocean view” actually meant “ocean front,” and that we could switch rooms for an additional $100 plus fee—which felt misleading and unfair. The staff were generally unwelcoming and unresponsive. Our room was not clean upon arrival—there were items left on the floor, stains on the counter, and an overall lack of attention to detail. We requested cleaning service, but no one ever showed up. Despite clear signage prohibiting smoking, guests were openly smoking cigarettes and e-cigarettes by the pool, which made the environment less enjoyable. The hotel itself felt quite dated. Carpets smell and are stained. The bathroom and shower lacked basic amenities like towel hooks or hangers, lighting was not enough. Sheets wear thorn.

The room was nice spacious and very convenient. It was overall an excellent experience!

Beautiful property and location. Rooms were super clean.