Awa Scuba Diving Holidays

Hotel was located in the perfect location where it was central to a lot of different areas in Tokyo. Staff were very friendly and very helpful with anything you needed. Will definitely come back whenever I go back to Japan.

Straightforward check in, code access room lock, washer/dryer in suite. Spacious. Highly recommend.

Room is very clean and quiet but it was a little smaller than I expected.

Stunning hotel, wonderful views and absolutely exceptional service. The hotel staff is super attentive and provides excellent service!

Good location, staff were helpful, room was clean and had good views over the Japanese garden.

My family had a wonderful 5 night stay at this truly phenomenal hotel. The Capitol Hotel Tokyu was 5 star in every way. Highlights included beautifully appointed rooms (spacious and stylish, great views, very comfortable beds and incredible shower) and exceptional buffet breakfast. The location is perfect in the centre of Tokyo with two subway stations located directly beneath the hotel - from here you can quickly access Ginza, Harajuku, Shabaka, Rappongi and Shinjuku all reasonably short train trips away. Above all, I want to compliment the service which was truly incredible. Every staff member went out of their way to be kind and helpful to us. For example, I lost my iPad on Shinkansen train and the concierge worked for several days to track it down and get it couriered back from Osaka! My son has special dietary needs helped find him some gluten free food for breakfast. A huge thank you to everyone at the Capitol for a sensational stay.

Stunning hotel, wonderful views and absolutely exceptional service. The hotel staff is super attentive and provides excellent service!

Fantastic hotel experience. Many wonderful touches and gestures that made a memorable traditional feeling stay. Rooms and bathrooms exceptional. Service a little out of touch with international high end hotel norms and protocols, but overall highly recommended.

This hotel was amazing. The staff were so helpful and super friendly. They honestly couldn’t do enough to help us. The personal recommendations every night for restaurants meant we tried so absolute gems in the 5 days we stayed. A big thank you to Mami who was so smiley and always around to help and called restaurants to do double check they had space for us. Very helpful to a solo mum travelling with her teenage daughter.

Very nice hotel. I've stayed here more than once. Great views! Very good location. Family Mart a short walk away! They only change the linens every 4th night unless you request a change, which is fine with me, but they didn't even make my bed which is basic housekeeping. Need to improve their service if I'm going to stay here again.

Excellent staff. Two good restaurants in the hotel.