Sovereign Island Romantic Holidays

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

Our 2 nights for 4 adults was very comfortable. Plenty of room. Well appointed kitchen. Great to have 3 toilets! Spa pool very pleasant.

Great ocean view, clean room, excellent location. Outdoor and indoor spa, steam room and sauna was good too.

The following were excellent: -Qstay staff very friendly and professional -Location right in the middle of Surfers with shops right outside the door -Easy parking -Nice view of the beach The following feedback was provided: -Kitchen and laundry cabinets were water damaged and require replacement due to mould -Ensuite unusable due to low hot water pressure -There was caked silicone applied around the ensuite toilet base which was an offputting brown / yellow colour. -Both shower recesses contained black mould which would be easy for housekeeping to remove -Wifi low speeds -The office to collect the keys from is very hard to find -AC units caked in dust as hadn't been cleaned.

Views were great

Booked a week out and got a very reasonable price especially given proximity to beachfront. Was pleasantly surprised to receive an upgrade on check-in to a two bedroom apartment with a lovely sea view from the balcony and main bedroom. Jane checked me in and was very helpful and friendly. I had a small suv rental car and my allocated carpark was a tight squeeze next to a pole, but luckily no one parked on one side of me which was a relief! Could be tricky for nervous drivers or larger vehicles. Location is perfect with an easy walk along beachfront to either Broadbeach one way or Surfers the other. There is also a local convenience store close by for any essentials if you don’t have time to travel further and a BWS within a 10min walk also.

Really lovely big apartment, great for a stay with grandparents. Very close to the pool and guest lounge. In a great part of Broadbeach.

Enjoyed my stay here & would stay again

Really lovely big apartment, great for a stay with grandparents. Very close to the pool and guest lounge. In a great part of Broadbeach.