Clean, friendly staff.

Good location and if you book the right room, it is excellent.

Staff was amazing! Super helpful! Rooms were nice and clean! Would definitely recommend!!

Of all the places we stayed during our Japan trip, this was the best hotel we stayed in. The service was impeccable. When we checked in the staff welcomed us with tea and sat us down to explain our room reservation and amenities. The room we booked was surprisingly large. There was plenty of space for lounging. Everything looked new and clean. The one quirk I would mention is the toilet is located on one side of the room and the bath and sink is on other side. No big deal but something we had to get used to coming from the US. Location was excellent because it was an easy 10-15 minute walk to Nishiki market and Teramachi street. The shrines and temples are easy subway trips about 10-15 min away. There is a metro station entrance right around the block. We will totally stay here again next time we come to Kyoto.

Staff offered excellent service. They were able to coordinate Ta-q-bin service and help contact our next hotel to iron out the situation. The room was exceptional as well. Amenities were outstanding. My wife and I had a fantastic time during our stay and recommend other to do so as well.

Clean beautiful rooms, excellent spa.

beautiful hotel room with serene views! impeccable customer service. would stay at the hotel again in a heart beat.

Our experience at Six Senses Kyoto was extraordinary from start to finish. Every detail felt thoughtful, personal, and beautifully tailored to our family. What truly made our stay unforgettable was the outstanding care from the Kids Club team —Saki and Kaori. They went above and beyond for our 8-year-old son, creating moments of joy, learning, and connection that he will never forget. From fun activities to teaching him the art of origami, they brought so much warmth and magic to his days. Their kindness and attention made our stay feel deeply special. The reception team was equally impressive — attentive, welcoming, and always ready to help with anything we needed. Every interaction felt genuine and gracious. Six Senses Kyoto is a sanctuary of beauty and calm, but it’s the people who made it truly exceptional. We are grateful for this experience and can’t wait to return.

Desk staff was friendly and professional, though the house keeping help was on their phone at times, standing in the hallway. House keeping did not consistently give the Japanese style greeting to guests. No gym, no self serve laundry.

Loved the lounge area with the free pancakes! The laundry facilities were also great. The one thing that could be improved is to add lotion to the rooms and steam clean the carpets.

The hotel and room were wonderful and the staff was excellent and very helpful.