Campania Romantic Holidays

The staff are super nice. The service is amazing. I couldn’t ask for more.

My reservation was for an ocean view room at the resort. However, we were put up in a completely different building, La Caravella Residence. La Caravella is a very old and outdated apartment building. While it is directly across from the beach, it does not feel or look like a resort. The room we were put in wreaked of cigarette smoke and had a view of beach umbrellas. I called the resort office about the difference in locations and to complain about the smell (supposed to be nonsmoking) and the man ended up hanging up on me. I was frustrated and reached out to Expedia and also wrote a Google review, which led to the property manager contacting me to explain that my original room at the resort had a bathroom plumbing problem that couldn’t be addressed, so I was moved. He then gave me an option for a different room on the second floor at La Caravella, which we took as it had a better view and didn’t smell like smoke. Manager should’ve been honest from the beginning. Very rude man. All in all the location is perfect, but the facilities are very outdated and would benefit from some investment - especially new mattresses, pillows, and towels.

Good place with beautiful view

A beautiful property! Amazing views We very much enjoyed our time at the Hotel Tritone

Staff was very attentive and helpful. Direct private access to the beach club was wonderful.

Good place with beautiful view

Staff was very attentive and helpful. Direct private access to the beach club was wonderful.

We loved the architecture and setting of La Cocumella and its history from the late 1500s. We enjoyed the pool and beach area a couple of times during our 8 night stay, although it was early in the season. The gardens are lovely and serene and we enjoyed that oasis of calm. The breakfasts were amazing — everything from fresh fruits, freshly baked pastries, cheeses and meats/fish, cereals, yogurts, and a cooking station where eggs were cooked on demand. It was probably the best breakfast buffet I’ve ever seen. We ate in the pretty dining room on our first night and enjoyed it immensely. We were also thrilled with the female saxophone player who played during dinner- a lovely touch! Giuseppe, the concierge, who has been working there for 30 years was outstanding and very helpful throughout our stay. The hotel is 2 km from downtown. My only less positive comments were in contrast to other five star resorts. 1) Bottled water was provided in our room on our first night only. After that we had to order it from the bar for 5 euros. This is in contrast to every other 5 star resort we stayed in that supplied bottled water every day. I think this is a minimum expectation to provide drinking water for guests. 2) the carpet runners in the upstairs halls (we were on the 2nd floor) were looking a little weathered and in need of replacement. Once again - just a minor observation that we both made but given this is a well known, historic hotel, it brought our overall rating just a touch