Zhoushan Romantic Holidays

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

Would suggest providing capsules coffee and tea as well as comb in the room

The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again.

Everything is good ! Room is spacious and clean. Staff is friendly and helpful. Nearby walking to Nanjing Street and super convenience.

Service staffs and hotel location are great. Wishing there are 2 chairs in the double room.

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

Would suggest providing capsules coffee and tea as well as comb in the room

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.

Property said there were three beds in the one room, but there was two beds in one room and then a separate bed in the room next door. The facilities were clean, modern and had great air conditioning. The location is a little out of the old city or shopping district or Bund, but we took a taxi to all very cheaply. There is also public transportation nearby.

Everything is good ! Room is spacious and clean. Staff is friendly and helpful. Nearby walking to Nanjing Street and super convenience.

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.