Penang Island Pet-friendly Holidays

The room was lovely, extremely comfortable bed and pillows, regular room service with cleaning, my only frustration was nobody on the desk spoke decent English, so the communication was difficult, also you couldn’t order a coffee until 11am which I thought was ridiculous as when I was heading out earlier of a morning it would have been nice to grab a take away coffee, and also they only have full cream milk, which I can’t have, so many people require either soy, almond or skim milk.. also when I enquired at the desk about accessing Netflix and YouTube for my tv in my room, I was advised you only have access link if you have a android mobile, and I have an I phone as alot of people do, I found this rather disappointing.. the area location on the beach was absolutely beautiful..

Not helpfull staff, at least not for my requirements - old style old interior

Rooms were ok for the price.

Felt like the room was a bit outdated and could have used some maintenance. The facilities were fine though the pools were quite small and because so many families with small kids were there, it wasn’t a relaxing place to go. But the breakfast was good, the lounge was great, and the staff were friendly and awesome.

Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.

Very clean n excellent staff

Staff are very helpful and foods are delicious

Excellent value for money