Treasure Island Mountain Holidays

We’ve stayed at the Westin St Francis multiple times over the years and always looked forward to returning. Unfortunately, this once grand old hotel is grand no more. The Powell street lobby entrance has been invaded by a huge bar/lounge that looks cool but doesn’t open until 4pm. It takes up a lot of prime real estate in the hotel and serves no real purpose for the better part of the day. To check into the hotel you now enter on Geary into an area that feels temporary, kind of like the vibe you get at an airport gate under construction. It’s just very disjointed. The fake cherry trees and fake flower wrapped columns in the lobby are tacky, and dusty. Two of my family members had sneezing fits while standing under the faux blooms. They chuckled about the paper flower pollen being particularly bad this time of year. The hotel has also done away with any lobby seating. Your only hope of seating is in the garden cafe, which makes it feel a bit like a Greyhound bus station. Some of the registration staff were better at their jobs than others, who seemed generally malcontent. We stayed in the Tower this trip; the best part was the amazing view from our room and the super fast glass elevators. Happily, the mattresses are wonderful. Our room was ok but could use a refresh. One family member found litter in his room. Thinking back on past stays, maybe the rooms were always a bit outdated but the majesty of the hotel overshadowed any shortcomings. Sadly, for us the magic is gone.

The rooms and service and restaurants are outstanding- Quimby (Q), Leo the concierge, Ari the bellman, the entire valet team and staff were beyond welcoming. A minor note that the pool/steam are not available to hotel guests without booking a spa service. It is a wonderful property and we will be back!

The room was immaculate, and the food was amazing. I highly recommend this hotel.

I had an amazing birthday celebration here. This property couldn’t be more beautiful but the hotel gave me a lovely birthday surprise without any request. I just felt amazing. Thank you!!

This historic hotel is a dream, service is absolutely fantastic and location is terrific. It is immaculately clean. As you arrive your senses awaken with delightful smell of gorgeous flowers. We stayed at the club level and loved it. Service was fabulous, they accommodated gluten free and any requests we had. Food was fresh and constantly replenished. The ladies working there are a delight. The gym is really well equipped and clean. Best hotel in SFO. Looking forward to our next Opera escape soon.

I had an amazing birthday celebration here. This property couldn’t be more beautiful but the hotel gave me a lovely birthday surprise without any request. I just felt amazing. Thank you!!

The rooms and service and restaurants are outstanding- Quimby (Q), Leo the concierge, Ari the bellman, the entire valet team and staff were beyond welcoming. A minor note that the pool/steam are not available to hotel guests without booking a spa service. It is a wonderful property and we will be back!

The room was immaculate, and the food was amazing. I highly recommend this hotel.

I had an amazing birthday celebration here. This property couldn’t be more beautiful but the hotel gave me a lovely birthday surprise without any request. I just felt amazing. Thank you!!

The rooms and service and restaurants are outstanding- Quimby (Q), Leo the concierge, Ari the bellman, the entire valet team and staff were beyond welcoming. A minor note that the pool/steam are not available to hotel guests without booking a spa service. It is a wonderful property and we will be back!

The room was immaculate, and the food was amazing. I highly recommend this hotel.