The Tweed Luxury Holidays

This is not a hotel, check-in terrible no help, customer service is not good.

The room was huge and the views were amazing. We will be back.

Great apartment, excellent location with unobstructed views. Plunge pool was such a brilliant extra to have. Will definately stay again if the opportunity ever arises 😊

Quiet gated community. Missing out the access card to fully enjoy the perks of this area.

We had an amazing stay at this hotel and couldn't have asked for a better experience. We were celebrating my daughter's 10th birthday, and the staff made her feel incredibly special from the moment we arrived. She received such a lovely welcome, which really made her day and added a personal touch to our stay. The staff were friendly, professional, and always willing to help. The room was spotless, comfortable, and well-maintained, with everything I needed for a relaxing stay. The facilities were excellent, and the overall atmosphere was welcoming and peaceful. The location was convenient, and every aspect of my experience exceeded my expectations. I would highly recommend this hotel to anyone looking for exceptional service and comfort. A truly 10/10 experience, and I look forward to staying here again in the future.

Loved the pools and locations. The beach is right there! And it was so peacful up in our room (ocean side, 35th floor).

Fantastic, what an experience!

This is not a hotel, check-in terrible no help, customer service is not good.

We loved our stay at this property! It definitely exceeded our expectations! It was so tasteful, interiors and overall design was very unique and high quality. I loved the intimacy of the rooms and the property itself. I would love to come back!!

Booked the most expensive 3-bedroom option (c. 30% premium for 5 nights), supposedly with full ocean views (not the cheaper "partial ocean views" option) and was described as "superior/renovated". Apartment 40 was what we were given. Have stayed here a lot. Almost certain we have stayed in apartment 40 on the cheaper rate before (and not liked it due to poor views and VERY dated furniture). This was why I paid for the upgraded 3-bed; but we DID NOT GET what was paid for. Some problems: - clumps of black hair on the floor I had to clean up on arrival - carpets from the ~90s, stained and worn - bedding from the 80s, at least style-wise. - 90s bathrooms had broken/loose plastic shower fittings, cheap and nasty shower bases, VERY old tiles, tapware etc with very old and poor shower heads etc - level 8 with limited ocean and no beach view - old and small "main" TV with low resolution, screen defects (lines down the screen) and no remote to adjust settings. - no ability to use the speakers to play music or the DVD to play movies because all remotes have been locked away - terrible and insufficient cheap utensils - no oven mit resulted in burns - "non-stick" cookware, old and flaking off teflon - one rack for the oven so had to cook one pizza at a time! Will be requesting the partial refund for being given an un-renovated apartment with partial ocean views. Would have been happy had I paid the cheaper rate for the cheaper apartment I was allocated.

Clean and very tidy room, free Foxtel, so many features included, basically it was fully contained unit.

The room was huge and the views were amazing. We will be back.

The property and Check in process were efficient and as described, clean, however it could use some upgrades/renovations due to evident wear and tear through the years (worn out bed & sofa bed/broken shower head holder/bathtub visible cracks/rug/kitchen light fixture hanging) that were not visible on listing photos.