Sunshine Coast Hinterland Luxury Holidays

The room was clean, great view, the bed was comfy, the hot tub on the balcony was a definite bonus. Restaurant staff were friendly and the food was delicious.

The staff was top notch! Super friendly while remaining 100% professional. The accomodations were absolutely lovely and pristine. Loved being able to play games at night with family by the wood burning stove in mid July.

I had a mixed stay. The good? The staff are lovely overall. The property & gardens are beautiful. Breakfast was delicious. The bad? Unfortunately my room wasn't ready at check in time, which I usually wouldn't be upset about apart from having paid a high rater due to it being holiday season. Skeleton staff was to blame (due to the holiday season) but in my opinion if you're not able to accommodate guests don't charge them top dollar, OR limit the number of rooms on offer, OR at least call the guests in advance to let them know the time their room will be ready, given that you ask the ETA of arrival. I did receive a glass of bubbles on the house due to the inconvenience and I certainly wasn't upset with the front desk agent who was very apologetic as this is more a managerial problem. Once I did get access to my room (90 minutes later) I discovered I didn't get the room type I booked. I got an accessible room, which was one of the categories of rooms on offer at time of booking. I don't like accessible rooms so I chose the standard guest room. If the only option was accessible I would not have booked to stay here. This may be an Expedia issue rather than Spicers issue however I highly recommend calling ahead to ensure you'll get the room type you've booked.

I had a mixed stay. The good? The staff are lovely overall. The property & gardens are beautiful. Breakfast was delicious. The bad? Unfortunately my room wasn't ready at check in time, which I usually wouldn't be upset about apart from having paid a high rater due to it being holiday season. Skeleton staff was to blame (due to the holiday season) but in my opinion if you're not able to accommodate guests don't charge them top dollar, OR limit the number of rooms on offer, OR at least call the guests in advance to let them know the time their room will be ready, given that you ask the ETA of arrival. I did receive a glass of bubbles on the house due to the inconvenience and I certainly wasn't upset with the front desk agent who was very apologetic as this is more a managerial problem. Once I did get access to my room (90 minutes later) I discovered I didn't get the room type I booked. I got an accessible room, which was one of the categories of rooms on offer at time of booking. I don't like accessible rooms so I chose the standard guest room. If the only option was accessible I would not have booked to stay here. This may be an Expedia issue rather than Spicers issue however I highly recommend calling ahead to ensure you'll get the room type you've booked.

I had a mixed stay. The good? The staff are lovely overall. The property & gardens are beautiful. Breakfast was delicious. The bad? Unfortunately my room wasn't ready at check in time, which I usually wouldn't be upset about apart from having paid a high rater due to it being holiday season. Skeleton staff was to blame (due to the holiday season) but in my opinion if you're not able to accommodate guests don't charge them top dollar, OR limit the number of rooms on offer, OR at least call the guests in advance to let them know the time their room will be ready, given that you ask the ETA of arrival. I did receive a glass of bubbles on the house due to the inconvenience and I certainly wasn't upset with the front desk agent who was very apologetic as this is more a managerial problem. Once I did get access to my room (90 minutes later) I discovered I didn't get the room type I booked. I got an accessible room, which was one of the categories of rooms on offer at time of booking. I don't like accessible rooms so I chose the standard guest room. If the only option was accessible I would not have booked to stay here. This may be an Expedia issue rather than Spicers issue however I highly recommend calling ahead to ensure you'll get the room type you've booked.