Kraków-Częstochowa Upland Luxury Holidays

Staff were friendly and helpful. Room had a spectacular view of the castle and river. It was clean, with a lovely soft deep carpet, decent storage for clothing, comfortable bed, and bathroom with good lighting, a magnifying mirror and lovely toiletries. Temperature control kept reverting to a high temperature, not great for sleeping, but that was the only negative.

I enjoyed my stay at Lwowska 1 very much. The experience exceeded my expectation. The room was very clean. It was facing the quiet street with a large window which could be opened wide. It was precious to me as I needed fresh air from time to time. The cleaning staff did a fantastic job. I was very impressed. When I checked in, I was curious if I could secure the attic room because it looked interesting. I was, however, advised that the attic room was one grade below the room I had reserved, so it probably would not be a good idea. Mark, a very helpful staff member, upon my request showed me the attic room in person to allow me to decide what I wanted to do. He was very kind and helpful. I loved the attic room on the 4th floor, but decided to stay in the room I had originally reserved on the 1st floor. I only managed to dine in the hotel restaurant once. The food was marvellous, and I managed to enjoy the hotel guest discount. The location of the hotel is amazing. I walked to the Old Town many times during my stay, each journey was just about 20-25 minutes. Basically, it was just a simple walk on the Main Street and GPS was rarely used once I took the route once. I could also do a variation of the walk by walking on the famous bridge- the views at night were breathtaking. Also, it took less than 20 minutes to the Main Street market. Or, I could take the trams, which was nicely priced. Loved the gym and the sauna. A marvellous experience.

Room was spotless and serviced daily to a high standard. Staff very courteous and helpful. The breakfast was excellent and location perfect for accessing the centre

What a fantastic hotel! Our room was exceptionally clean and spacious. The breakfast was excellent. The location was perfect, allowing us to walk to all of the areas and attractions we wanted to see in Krakow. The staff were very professional, helpful, and friendly. We would have no hesitation in staying here again and highly recommend it.

Amazing stay, exceedingly courteous and helpful staff. Great room, clean, tidy & warm. Excellent breakfast too. Two slight quibbles - mattress was a little uncomfortable and WiFi signal was sporadic. Superb location too. Would thoroughly recommend.

Reception staff amazing and also the bar staff absolutely brilliant

Room was spotless and serviced daily to a high standard. Staff very courteous and helpful. The breakfast was excellent and location perfect for accessing the centre

Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.