Isla Contoy Kid friendly Holidays

The staff was so kind and accommodating through our entire stay!

Clean rooms and very friendly staff. Very fun party atmosphere

Felt like property didn’t treat all guest the same. Due to color of the resort wrist bracelet. Not as much entertainment to do in the resort.

The pool and the people there are amazing! Miguel treated us like family by the pool, all day, every day. Eladio was a friends butler and was just the sweetest. Italian for lunch was one of the best meals there- the pesto being the stand out on our last day when it rained. Also the pork at Hidden Garden was a surprising star.

Clean rooms, friendly staff

Balcony view was amazing and excellent

The pool and the people there are amazing! Miguel treated us like family by the pool, all day, every day. Eladio was a friends butler and was just the sweetest. Italian for lunch was one of the best meals there- the pesto being the stand out on our last day when it rained. Also the pork at Hidden Garden was a surprising star.

The staff was so kind and accommodating through our entire stay!

All very, very good. Thanks!!!!

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

We stayed at this hotel from Sept 23–29 with family and friends. Overall, the facilities were clean and well-maintained. Our room was spacious with a beautiful view of both the beach and the pool from the balcony. The Murphy bed was comfortable for the kids. Dining options included a buffet, Mexican, Italian, sushi bar, and sports bar. Reservations were fairly easy (from 8 AM daily), and the à la carte food was great. However, the buffet had limited variety, and the sushi there was disappointing. The pool, hot tub, and small waterslide kept the kids entertained. The beach was just steps away, which we loved. There was a kids club, but we didn’t use it much. Some activities had extra fees. Overall, we enjoyed our stay, but a few things were frustrating: -Tips didn’t seem to be appreciated, I tipped $1 when getting a drink or even tipping $5 while ordering lunch for family, received no attention. It was only when my friend (perhaps by mistake) tipped $10 that the server suddenly gave our group lots of attention. Since we were on an all-inclusive plan, this level of service—despite the generous tipping—was disappointing. Many food and drink items came with unexpected extra charges. It was also quite inconvenient to have to hand over your room key and say your room number every time you ordered something. Rooms were clean and mostly quiet. But if you like nightlife, this place may feel a bit too quiet. Also, soundproofing wasn't great—noisy neighbors could be an issue.