Illin Island Kid friendly Holidays

Clean and comfortable. Great place to stay.

Good breakfast, the staff was amazing

This unplanned trip to the Philippines—my first in almost four decades—brought me to this hotel because of its proximity to Asian Hospital, and it turned out to be an excellent choice. I travel frequently and stay in many properties worldwide, yet the hospitality here stands out for its genuine care and consistency. From the moment I notified the hotel of my late arrival, the service was exceptional. I was met at the airport, assisted with luggage, guided through the check-in process, and welcomed at the Executive Lounge with sincere warmth after a 25-hour journey. Throughout my stay, every department—concierge, security, lounge, dining, housekeeping, transportation, and management—has demonstrated remarkable attentiveness. Staff remembered my preferences, noticed when I hadn’t eaten, checked on my well-being, and even helped me when I felt unwell. The breakfast and dinner teams worked seamlessly during busy periods, always with professionalism and kindness. Housekeeping added thoughtful touches that made my room feel like home. Even when small issues arose, management resolved them promptly and with care, turning potential frustrations into positive experiences. Staying for more than 45 days could have been challenging, but the warmth, consistency, and dedication of the entire team made me feel safe, welcomed, and genuinely cared for. I am deeply grateful for the exceptional service and hospitality I experienced throughout my stay.

Friendly, knowledgeable, and helpful staff. Clean, well appointed rooms. Super convenient location for food and shopping.

Loved the hotel. The breakfast was great, so was the rooftop pool, bar & restaurant. Make use of the Grab app. Very inexpensive way to get around town, especially to get from the airport to the hotel.

Loved the hotel. The breakfast was great, so was the rooftop pool, bar & restaurant. Make use of the Grab app. Very inexpensive way to get around town, especially to get from the airport to the hotel.

Good breakfast, the staff was amazing

My family and I have visited Manila every year for the last three years and stayed at Dusit each time. I can say that the standards have been slipping. The rooms feel like they’re not as clean, the door of our hotel room was even missing a security arm bar for comfort, we asked for hand towels and never received them, and the bathrooms felt mildewy. We ordered room service on our last night and we thought that surely they wouldn’t be able to mess up a burger, but both our burgers were undercooked and bland. The most disappointing part was the breakfast buffet, which we raved about to all our friends and family the first year. After looking at all the options, I only was able to pick 1 or two items on my plate, since the rest looked unappetizing. We all said we would try a different hotel next trip. Sorry to say.