Western United States Kid friendly Holidays

Great

Great pools and great gym

The hotel has a great location within walking distance of many SF top attractions. We also loved the amenities: indoor and outdoor games created a fun, welcoming atmosphere where our family spent hours relaxing. Unfortunately, our experience was overshadowed by the breakfast issue. We booked a rate that clearly stated "full breakfast included," but upon arrival were told it only covered half of the guests on our reservation. Instead of honoring the reservation or providing breakfast vouchers for the remaining guests, the hotel offered only a 15% restaurant discount. Since our vacation days were packed, we had specifically paid for breakfast in advance to save both time and money each morning. Instead, we had to worry about where to eat, spend additional time and money before starting our day. The issue was never truly resolved, so we ultimately moved to the hotel across the street, which had an excellent on-site breakfast that was fully included as expected. To make matters worse, the hotel we moved to offered the exact same 15% restaurant discount to its guests, so it wasn't even a meaningful gesture to make up for the hotel's failure to honor our reservation. The rooms are clean and modern but could use a face-lift considering the heavy guest traffic. Check-in was also very slow, with long lines and only three staff members at the front desk. The amenities and location are excellent, but the breakfast issue, slow check-in, and well-used rooms left us disappointed.

Would like to thank the housekeeping team for keeping our two bedroom suite. We had plenty of clean towels & our space was keep everyday of our stay. Pool was easy to access and two my teenage kids had a good time while they were in the pool. We forgot to pack some toiletries and the store located in the first floor made it convenient for us to pick up what we needed. (items were overpriced but we did not have to leave the property) Overall, we had a great experience and will definitely be retuning here. Both of my kids approved it & felt comfortable here.

Have never stayed here before, and didn’t have big expectations, but I was pleasantly surprised! Our room was very clean, and we were impressed with the size of the bathroom. Not huge, but larger than expected. Really appreciated the double sinks. The beds were comfortable, and the room was very quiet. We walked through the pool area and it was very nice! Didn’t have time to lay out, but will next time. The Casino area was good, but a lot of smokers. The sports bar was awesome (Krystal ROCKS) and Gilley’s was a nice place to chill for a bit. This hotel is perfect for when you’re going to The Sphere; just take the bridge to the Venetian, and head straight to the Sphere. This is probably my new fave place to stay in Vegas when I don’t want to spend money on higher end hotels.

Great pools and great gym