Western United States Kid friendly Holidays

Great stay

Room, bedding, and bathroom were all excellent. The suite was large with a nice couch area, I was able to wake up early and go read there without disturbing my wife sleeping. Food court options were reasonably priced, nicer dinners at the restaurants were expensive but excellent. Large property being connected with Pallazo so lots of food options and stores for shopping if you like. Pool area was really nice, but this brought on our biggest dissappointment, my wife was charged $37.50 US for a pina colada, it was the one and only drink bought at the pool and we found the price gouging gross. Property access if you have a vehicle to park and get around with is not as convient as properties farther South on the strip.

The hotel has a great location within walking distance of many SF top attractions. We also loved the amenities: indoor and outdoor games created a fun, welcoming atmosphere where our family spent hours relaxing. Unfortunately, our experience was overshadowed by the breakfast issue. We booked a rate that clearly stated "full breakfast included," but upon arrival were told it only covered half of the guests on our reservation. Instead of honoring the reservation or providing breakfast vouchers for the remaining guests, the hotel offered only a 15% restaurant discount. Since our vacation days were packed, we had specifically paid for breakfast in advance to save both time and money each morning. Instead, we had to worry about where to eat, spend additional time and money before starting our day. The issue was never truly resolved, so we ultimately moved to the hotel across the street, which had an excellent on-site breakfast that was fully included as expected. To make matters worse, the hotel we moved to offered the exact same 15% restaurant discount to its guests, so it wasn't even a meaningful gesture to make up for the hotel's failure to honor our reservation. The rooms are clean and modern but could use a face-lift considering the heavy guest traffic. Check-in was also very slow, with long lines and only three staff members at the front desk. The amenities and location are excellent, but the breakfast issue, slow check-in, and well-used rooms left us disappointed.

Clean and big room with refrigerator, microwave, separate bath tub and bathroom…

Be careful to ask room service, they will charge everything they can. Bed is too soft, not recommended.

Room, bedding, and bathroom were all excellent. The suite was large with a nice couch area, I was able to wake up early and go read there without disturbing my wife sleeping. Food court options were reasonably priced, nicer dinners at the restaurants were expensive but excellent. Large property being connected with Pallazo so lots of food options and stores for shopping if you like. Pool area was really nice, but this brought on our biggest dissappointment, my wife was charged $37.50 US for a pina colada, it was the one and only drink bought at the pool and we found the price gouging gross. Property access if you have a vehicle to park and get around with is not as convient as properties farther South on the strip.