Phuket Province Kid friendly Holidays

Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall

The staff were excellent and there was a full programme of activities for children. The kids pool was excellent as was the food.

Huge property with a great kids club that’s ideal for families. However it’s far from restaurants and the food in the resort is very average. Premises are old but clean, staff are friendly and helpful but don’t communicate well in English resulting in a few misunderstandings. Housekeeping takes a long time to come around and most days our room wasn’t cleaned til mid afternoon. It feels like this hotel is so big it struggles to be managed properly. Tolerating it for the kids club and activities but definitely on my own I wouldn’t return.

Fantastic stay, Great location!

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Every aspect of this resort was AMAZING. Breakfast was excellent with great choice. Staff very helpful and accommodating. Location of resort fantastic - close to shops and restaurants. Phuket hustle and bustle not too far if that’s what you want.

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall