Victoria Kid friendly Holidays

Staff friendly and helpful - I had no ice cube tray in the freezer!

This is the second time we’ve stayed with DPC, and once again it was a fantastic experience. Booking was easy, and the customer service was outstanding — it’s so refreshing to deal with people who genuinely care. The apartment was clean, welcoming, and comfortable from the moment we arrived. Nothing was too much trouble, and it’s truly a kid-friendly place, which made our stay even more enjoyable. We wouldn’t hesitate to stay again and highly recommend DPC.

There’s a slight hick up with the room the hotel flooded but puntHill staff were really good and got us another apartment elsewhere in Melbourne. Which was Victoria Market hotel another one Any chains. And the staff are very friendly there as well so it was a very good weekend.

Had an excellent stay, the service, amenities and room are all excellent coupled with a great location.

Very comfortable bed

Very underwhelming From the doorman, concierge to front desk unhelpful unknowlegable The doorman was to busy talking to a friend while he had a coffee to even acknowledge our arrive., His attire was sloppy and unprofessional. Front Dresk, arrived around 2, room would be ready till 3 was told there was no where to have a cup of tea or sit and just relax, had no idea where we get tea that was close to the hotel. At least 6 - 10 people after us rooms were available. When our room was finally available up we go waiting for our bags finally I had to ring and ask for them. Breakfast for 2, black tea and toast, eggs Benedict and an orange juice, I'm still waiting for the orange juice. There was only about 8 tables occupied. 20 minutes to get our car on leaving, if we should have of been told it would take this long on check in and we could have rung ahead. This just a small summary. Silicone around the bath had mould spots. Absolutely no way 5 star hotel or experience/ service. I had been a number of year ago and it was sad to experience how far The Windsor Hotel has fallen in condition and staff professionalism. Over all experience poor definitely won't be back.

Room was great, bathroom was enormous and all the factualities worked well. Room was super clean - rare to stay in a top quality place and feel that it truly justified the money.

The staff were so friendly

Very comfortable bed

Had an excellent stay, the service, amenities and room are all excellent coupled with a great location.

Staff great Room in poor shape. Was a zipped king and there was no mattress protector meaning sleeping anywhere in the middle of the bed meant the zipper digging in. Stains on mattress, table was leaning and damaged. Bar fridge froze anything placed inside. Wouldn't stay again unless updated. Location was ok

Had an excellent stay, the service, amenities and room are all excellent coupled with a great location.

This is the second time we’ve stayed with DPC, and once again it was a fantastic experience. Booking was easy, and the customer service was outstanding — it’s so refreshing to deal with people who genuinely care. The apartment was clean, welcoming, and comfortable from the moment we arrived. Nothing was too much trouble, and it’s truly a kid-friendly place, which made our stay even more enjoyable. We wouldn’t hesitate to stay again and highly recommend DPC.

Room was great, bathroom was enormous and all the factualities worked well. Room was super clean - rare to stay in a top quality place and feel that it truly justified the money.