Caribbean Honeymoon Holidays

I went with a friend for a five day refresher. We absolutely loved it. The people that work at the spa were wonderful. Everybody was friendly. I have absolutely no complaints and I love love love all of the cats that are on the property.p

Based on the reviews and price of this resort, we were underwhelmed. We paid more than we usually do hoping for an elevated experience. The pools were nice and the staff was great. Everything else was disappointing. The food was no better or worse than any other AI resort, but so inconsistent. You could order the identical meal twice and get two totally different meals. The room was so bland. Felt like a holiday inn. Nothing fancy at all about them. We had to beg for towels. Our friends who traveled with us got treats in their room every day (and didn’t tip daily). We tipped daily and got nothing. The resort itself was bland. Nothing fancy at all. We paid extra for Excellence Club - all it got us was the ability to eat at Magna, which was our least favorite restaurant and the use of club pools and beach area, which were less appealing than the main pools and beach area. And, in 11 days, not one staff member asked us if we were club members while we were in club areas (there are no bracelets distinguishing club members from non) so anyone could go anywhere. The ocean is basically unswimmable - red flags most of the time. And we were eaten alive by insects at the beach and outdoor restaurants. Even with bug spray. While we were there, they took down every beautiful, natural palapa and replaced them with plastic, cheap looking Temu versions. We were very disappointed and do not recommend this resort.

My wife and i spent 10 days at Excellence El Carmen in Sept. It was our second stay at resort. We both spent our honeymoon here a year ago.the room, the staff, the food, and the property were second to none. Cant wait to return for the third time.

Staff service was superb, the hotel was clean, and the property was beautiful but a little outdated. Pepsi products should be offered.

Based on the reviews and price of this resort, we were underwhelmed. We paid more than we usually do hoping for an elevated experience. The pools were nice and the staff was great. Everything else was disappointing. The food was no better or worse than any other AI resort, but so inconsistent. You could order the identical meal twice and get two totally different meals. The room was so bland. Felt like a holiday inn. Nothing fancy at all about them. We had to beg for towels. Our friends who traveled with us got treats in their room every day (and didn’t tip daily). We tipped daily and got nothing. The resort itself was bland. Nothing fancy at all. We paid extra for Excellence Club - all it got us was the ability to eat at Magna, which was our least favorite restaurant and the use of club pools and beach area, which were less appealing than the main pools and beach area. And, in 11 days, not one staff member asked us if we were club members while we were in club areas (there are no bracelets distinguishing club members from non) so anyone could go anywhere. The ocean is basically unswimmable - red flags most of the time. And we were eaten alive by insects at the beach and outdoor restaurants. Even with bug spray. While we were there, they took down every beautiful, natural palapa and replaced them with plastic, cheap looking Temu versions. We were very disappointed and do not recommend this resort.

My wife and i spent 10 days at Excellence El Carmen in Sept. It was our second stay at resort. We both spent our honeymoon here a year ago.the room, the staff, the food, and the property were second to none. Cant wait to return for the third time.