South Fork Fishing Holidays

Cons The “cafe” and “bar” are pitiful. The room was not cleaned every day. On day three, I called the front desk because I had no clean towels and the trash was overflowing and they told me “our policy is to clean rooms every day, however, to insure a visit from housekeeping, guests must call each day and specifically request one.” That is absurd. Half of the electronics charging ports did not work. The TV remote stopped working in the evening, replacement remote/batteries were not available until the “engineer” reported to work the following morning. The A/C air handler is in the room, and is extremely loud. The towels might scratch your skin off. The vinyl flooring planks were warped and would scrape your bare feet. The bed alcove is so small the bed is only accessible from one side. Pros The lobby area was consistently clean. The lobby desk staff was pleasant. The bed was comfortable. The A/C worked. Someone was available to answer the guest services phone 24/7. They weren’t terribly helpful, but at least someone answered the phone. There are lovely coffee shops within walking distance, as well as nice shops and restaurants in the adjacent neighborhood areas. The train entrance is convenient.

Just not worth how expensive it is

Heated Salt water pool no hot tub.

It’s beautiful, only thing no standing mirror, no iron or hotel toiletry samples

One staff member, Elin, was wonderfully cordial and helpful. Another staff member was curt and not at all helpful. Unfortunately I did not have hot water available in the shower. I reported this. Someone came to supposedly help, and told me,"this works fine" but, in fact, when I showered the next day there was no hot water, so I had to tolerate three days without hot showers. Otherwise the room was okay--the bed was reasonably comfortable, it was quiet, and I slept well. The pillows could have been better.

Great hotel helpful friendly staff will definitely be back