Solaire Resort & Casino Cheap Holidays

Staff were approachable

This is an honest review of a “penthouse” unit near Okada—shared for public awareness, not to harm the business. There were different addresses sent, which caused confusion upon arrival, and no intercom connected to the lobby. The unit is spacious enough for 6, but the quality and upkeep did not meet “penthouse” standards. Concerns:    •   Only one TV (remote not working) in this "penthouse"    •   Middle bedroom AC was fast-dripping—we were given a bucket as a fix solution    •   AC remotes had no back covers    •   Empty dishwashing liquid, no dishwasher    •   Noisy/unstable master bed frame    •   Difficult communication (3 numbers, only one responded) Other notes:    •   Free WiFi (speed unsure)    •   Massage chair available    •   Flimsy table, stand lights, extension cords Positives:    •   Free parking 1 space on different floor    •   Cold AC overall    •   Big fridge    •   Fast elevator, nice water view We didn’t explore amenities like pool access due to communication issues. I requested a late checkout due to the inconveniences and was given until 12 noon—with a request for a 10-score review in return, mentioning they are currently struggling. Reached out to lobby for luggage storage after check out where night staff stated is possible and will arrange and the day staff said that is not possible! Book If you’re okay with these conditions. But for those used to Western standards, this may fall short. Sharing honestly to help others decide.

I don’t know if it’s the Dusit of just Philippine disorganisation, restaurants didn’t have a lot of their menu available, advertised wines not available , Dusit forgot my loyalty discount and food is really expensive for the quality

Needs fan in the bathroom, floor way too sliperry

The staff exhibited remarkable friendliness, helpfulness, and attentiveness. The breakfast, which was served on the rooftop, was excellent and offered a stunning view. The location is superb and conveniently situated near several restaurants.

I don’t know if it’s the Dusit of just Philippine disorganisation, restaurants didn’t have a lot of their menu available, advertised wines not available , Dusit forgot my loyalty discount and food is really expensive for the quality

Super clean rooms attentive staff decent spa great food would definitely recommend