Baie-James Cheap Holidays

Overall terrible experience. Beautiful design that is ruined by poor customer service. For five days we threw money away for an overall disappointing experience. Each day of our trip we were faced with a new challenge: wrong room given at check-in, hotel cabana rental website outdated, pool bar with lack of ingredients to make a basic cocktail, concierge provides wrong property information, amenities in room broken, cable tv out and items not refilled by housekeeping. Only one manager that I spoke with was helpful and understanding. He was kind to refund the resort fees. Sadly, the hold on my credit card still is present well beyond the 10 business days. The fight continues..and my love of the Hilton brand destroyed.

Great hotel in a great location!!

We always enjoy our stay at the Venetian. Wonderful staff and a relaxing pool.

Great spot

great

great

We always enjoy our stay at the Venetian. Wonderful staff and a relaxing pool.

Absolute best hotel I’ve ever stayed in the room was very clean. The shops were awesome. The staff was the best. The pool had a great time overall the best experience ever in a hotel in my life. The casino portion was awesome. Just the best. I highly recommend this place.

I had a great stay at this hotel. The check-in process was smooth, friendly, and fast, making for a welcoming start to my visit. The staff was helpful throughout my stay and always pleasant to interact with. My room was clean, comfortable, and well maintained. The hotel's midtown location was excellent, centrally located and convenient to everything I wanted to see and do. I would definitely stay here again and recommend it to anyone looking for a comfortable, well-located hotel with great service.

The entire room and bathroom is small so it's a good option if you don't expect to stay in the hotel for long. The room has dings on the wall and the bathroom shower floor had stains that don't seem to get out. There were some areas that seem like they normally aren't cleaned. The breakfast was good with a decent variety of food. It does get pretty packed. The hotel is about 5 minutes from the subways and close enough to Times Square/ Broadway shows that there are always people walking around late at night. It's a good location if you want to be near Times Square and the surrounding areas and you won't expect to be in the hotel room for long.

From check in to check out, was very efficient, breakfast was very good, large selection! Everyone was very helpful! Will stay here again!