Vietnam Cheap Holidays

After having spent 3 nights in a place organise by the tour I was on, I was very VERY excited for the nice hotel I'd booked. They were very welcoming and opened the doors for us, and as we were early, we left our bags to do some exploring before our check in time. The beds were a little hard, but a bit better than most I'd been sleeping on across South East Asia. The room was fairly spacious (twin as I was travelling with my bestie). There was an odd smell down the hallway, and in our room. We got accustomed to it, and noticed that some of the taxis we took also had the same smell. Not sure if it was a specific incense or something. It was a little off putting. The interior was dark and a bit old, but the room was comfortable and the bathroom was spacious. We also had access to the mini bar for free which was great as it was so hot outside. The massage parlor was my favourite experience! It was the best massage I've ever had! Highly reccommend. The tipping confused us. They had a base price, then the final price with a tip, but then they seemed to expect more tip even though it was included. As I'm from Australia and we don't have a tipping culture, we were confused as to why we were being asked for extra. We did give a little bit as it was an awesome massage, but we have no idea if it was an appropriate amount. The breakfast buffet was great, and had enough options for everyone. Overall, a good stay!

The staff were amazing, and I can not stress this enough.

friendly and convinient

The front desk, it was exceptional. They helped me in family always. Oh, the breakfast was fine. It's very good and the people are so friendly, they even learn your name.

The hotel made my first trip to Hanoi really memorable and sweet. From the first minute we stepped feet in the property to the last second we left, every staff member made us feel comfortable, warm and well nurtured. Thanks again for being genuinely nice and extremely generous

Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.