Victoria Cheap Holidays

The location is convenient to all the tourist attractions by walking. The staff are friendly.

Very comfortable bed

Staff great Room in poor shape. Was a zipped king and there was no mattress protector meaning sleeping anywhere in the middle of the bed meant the zipper digging in. Stains on mattress, table was leaning and damaged. Bar fridge froze anything placed inside. Wouldn't stay again unless updated. Location was ok

Did not use the pool or gym. staff are friendly and appreciated their assistances.

The hotel is very close to public trams. With in walking distance to cafes. Walking distance to the casino and south bank. The staff are very friendly and helpful. The rooms are a nice size.

Very comfortable bed

Staff great Room in poor shape. Was a zipped king and there was no mattress protector meaning sleeping anywhere in the middle of the bed meant the zipper digging in. Stains on mattress, table was leaning and damaged. Bar fridge froze anything placed inside. Wouldn't stay again unless updated. Location was ok

Friendly staff, clean room and convenient location

Great location clean nice staff

Staff were friendly and helpful and the location was central and very convenient for what I needed while in Melbourne. Room was quite functional for storage and layout. Overall I was happy with my stay. Being from North America I could not believe there was no ice available. In general the room was clean but the shower could use a real thorough deep clean because tiles and faucets had mold/mildew. My bathroom sink was not draining properly from my arrival and even though I reported it and apparently a service request was submitted it wasn’t fixed until the morning I was checking out. Also the TV remote wasn’t working and took some assistance from the manager to get a second type to be able to change channels. Couldn’t make outgoing calls from room phone and quite a few times when I tried calling reception with questions no one was available.

Absolutely outstanding stay at Atlantis Hotel. From the moment I arrived I was blown away by how amazing the staff are. The reception team are truly next level welcoming, friendly, attentive and incredibly professional. They go out of their way to make you feel valued and cared for and nothing is ever too much trouble. Every interaction felt genuine and warm and the level of professionalism across the entire hotel is exceptional. It honestly could not be a better experience. The service alone makes Atlantis Hotel stand out as one of the best places I have ever stayed. Huge credit to the reception staff and the whole team for creating such an awesome and memorable experience. I would not hesitate to stay here again and recommend it to anyone.