Isla Contoy Beach Holidays

Clean room , good staff and best part is we had an amazing view! Everything was great and service was good!

Older building. Needs updating.

Great family-oriented place for kids. There were plenty of activities to keep the little ones entertained, which made our trip enjoyable. The staff was a bit rude at the beginning of our stay, which was disappointing, but things improved as our trip went on. By the end of our stay, the service was much better and helped make the overall experience more pleasant.

Me encantó mi estadía en Grand Oasis 😍✨ El hotel está súper chulo, el ambiente es increíble y realmente vale la pena por el precio — es bastante económico para todo lo que ofrece. Disfruté muchísimo, la pasé demasiado bien y definitivamente volvería. Lo único que diría es que la comida puede mejorar un poco, pero fuera de eso todo estuvo espectacular. Overall, lo amé 💕🏝️

We spent a week here (family of 4 with 2 adult children). It was the most relaxing resort stay of my life and I can't say enough about the staff, location and smooth operation of the entire business! Our 2 rooms (one with ocean view) exceeded our expectations, as did the cleanliness, food and attentive but not overbearing service. The all-inclusive package was well worth it for us and the food was fresh, healthy and delicious. The 2 Mexican banquet buffets were fun with games and live music. The resort is a short walk to all the restaurants and shops on the port side of Puerto Morelos as well, making it an ideal location. Shout out to Eduardo in the Ro Marley restaurant and Noie in the spa for going above and beyond and also encouraging our Spanish language skills!

This property is very large with the potential of lots of people as was the case last week. Apparently Easter week is Passover so there was a party of about 1500 Jewish families there for over a week to celebrate they booked an entire section of the resort and restaurants were not available to us and they were loud late and rude Do not go here during that time of year my understanding is that they have a contract for a few more years

We came here with 2 babies and a 4 year old and grandparents. Everyone had an incredible food! Food was great! Service was excellent! Nothing felt too rushed! Pools and hot tubs were very accessible and I love that it’s not a huge resort so it was very easy to get around with children!

Excellent facilities, swimming pool and friendly staff

The room was fairly clean, the shower was a little dirty and the sink kept clogging. The electricity was also not working well so some of the lights would not turn on and the outlets would not work at times.

Older building. Needs updating.

Great family-oriented place for kids. There were plenty of activities to keep the little ones entertained, which made our trip enjoyable. The staff was a bit rude at the beginning of our stay, which was disappointing, but things improved as our trip went on. By the end of our stay, the service was much better and helped make the overall experience more pleasant.