South Las Vegas Beach Holidays

When traveling to Vegas TI is my favorite. The checkin staff was extremely busy however they all keep very kind attitudes and checked everyone in quickly. The self parking deck is a plus and easy to get in and out of. However housekeeping failed to clean the refrigerator and it had leftover food inside and the refrigerator didn’t work.

Extremely disappointing and unacceptable. We stayed here last year and had a great experience, so we returned for my husband’s 40th birthday and booked four rooms. This time was completely different. Our room had old, dried blood-like stains on the sheets and comforter, tucked underneath the mattress. We didn’t discover it until after we had already slept in the bed. I immediately called Guest Services and was told someone would come change the linens. No one came. We returned to the room later, and the sheets were still unchanged. I had to call multiple times and eventually go downstairs myself just to get someone to address a basic cleanliness issue. The bathroom was also dirty, and several fixtures were poorly secured. For a hotel stay, finding what appeared to be dried blood on the bedding is completely unacceptable. The fact that the issue was reported and still not properly addressed made it even worse. We were celebrating a special occasion, and this experience completely ruined our impression of the hotel. We will not be returning. I have pictures to prove this!

Extremely disappointing and unacceptable. We stayed here last year and had a great experience, so we returned for my husband’s 40th birthday and booked four rooms. This time was completely different. Our room had old, dried blood-like stains on the sheets and comforter, tucked underneath the mattress. We didn’t discover it until after we had already slept in the bed. I immediately called Guest Services and was told someone would come change the linens. No one came. We returned to the room later, and the sheets were still unchanged. I had to call multiple times and eventually go downstairs myself just to get someone to address a basic cleanliness issue. The bathroom was also dirty, and several fixtures were poorly secured. For a hotel stay, finding what appeared to be dried blood on the bedding is completely unacceptable. The fact that the issue was reported and still not properly addressed made it even worse. We were celebrating a special occasion, and this experience completely ruined our impression of the hotel. We will not be returning. I have pictures to prove this!