Selangor All inclusive Holidays

Great location. Modern unit, very clean but starting to show some wear and tear. Check in efficient and communication good. Only annoying thing was they only gave us one key….a bit ridiculous when your apartment is on the 50th floor and you have a 2 bedroom apartment with four people in it.

My second visit to this hotel. Concierge staff by name of Mr Firdaus was so friendly and helpful. I will definitely stay there again whenever I am in KL. Thank you

Awesome new hotel complex with awesome views.

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

The hotel is a good hotel but with a few changes could be excellent. The rooms are spacey with nice views and the beds very comfortable BUT the lifts are a total nightmare with queuing and overcrowding commonplace. We stayed 3 nights and didn’t get our room cleaned once. Housekeeping seemed over loaded with too much work on. We called down for extra towels to use the pool and I’m still waiting for those! There’s not enough sun beds at the pool. We didn’t get to use one at all during our stay which isn’t ideal for a winter sun break! Breakfast is in the sister hotel next door which is strange because they won’t let you use the pool in this hotel…….

A wonderful experience! The young lady and the young man at the reception desk were super nice and welcoming. The young man who assisted us with our luggage, to sit at the cafe, and guided us to our taxi, was the final Grand Bangsar superb touch.

Good value for price. No in-room tea and coffee. Bidet hose holder not cleaned. Nearest shopping was 12 myr return.