Central Coast California All inclusive Holidays

The stay was perfectly fine. Rooms are clean, modern and definitely work. The only that bothered me is that I had a $15 credit for food and drinks. At checkin they told me to just charge something to my room and they’ll apply it. I only spend one day but went down to get a latte at the cafe, went back up to the room to finish packing and getting ready. I then about an hour later went and checked out and did not check the folio. I later saw that they never applied the credit. When calling the hotel said they can’t do it after checkout. That’s bs. Summary: nice hotel, lively crowd but if you have a credit make sure it gets applied at checkout.

Room was clean. Staff were extremely helpful. Bar was good as well.

It was too noisy having a room off the alley. Otherwise, it is a wonderful hotel with an exceptional staff.

Stunning property and incredible service. Thank you for a great stay in Hollywood!

Breakfast passes are per person, for 1 day. This wasn’t specified, on the website I didn’t find out until I got there. They have events but don’t let you know, so if you would like to chill by the pool side you’ll have to be given a wrist band, and have selective seating. 80% of the seats are reserved for the event parties. We were notified as guest that events were happening which took away from our stay. Time and money we won’t get back. There was a day that the bar was completely closed and was open for the event, not for guest. Some staff members were stand off ish and the others were very sweet. (I didn’t see any name badges to specify who), it was a gentleman at the front desk came off a little rude or like he was bothered by us. Room service was decent, sometimes they came quick but then there was a time where the didn’t come and I had to remind them. In our hotel room, we were having problems with our bathroom door closing. It kept falling off the top part where it should slide. It was numerous times we were struggling to get out the bathroom, and had to have someone from the other side to open it. Aesthetic wise the hotel was beautiful and modern. I would rate my total experience a 7.5/10

Room was clean. Staff were extremely helpful. Bar was good as well.

It was too noisy having a room off the alley. Otherwise, it is a wonderful hotel with an exceptional staff.

Great location. Has everything we need, clean and safe!

Loved the convenience of this location. The staff was excellent and the property was quiet.

We always love our stays here. Rooms are clean and staff are always helpful.