Illawarra All inclusive Holidays

Good location and friendly helpful staff. Properties’ rooms need a total renovation. Very dated with deferred maintenance!

Noisy rooms, with the noise of the pub getting into our room. Double glazing would help -- I expected more, given the tariff I paid. Note that you're coming here purely for the location. The hotel is nice, but it's not a bargain, nor even good value.

Pet friendly and great location

Lovely spacious room, very modern and clean. Good central location.

Great location and great layout for families. We are a group of 4. When we got there, we were very happy to find two separate 2-brm apartments joined by the front entrance door and corridor. It offered the privacy and the space while still conviniently right next to each other for our group.

Love the ace, a shame the lobby bar wasn’t open until late on Wednesday like google review said, and couple of the bar staff not very friendly. All other staff at reception are lovely. Thanks for having us

Everything was good except the restaurant.

The rooms were very clean, and the cleaners were absolutely helpful. Even the concierge boys and staff were very efficient in helping us. The bar man was nice as well. Thank u team.

Good location and friendly helpful staff. Properties’ rooms need a total renovation. Very dated with deferred maintenance!

It was my first visit to The Porter House and I was generally happy with my stay. I had asked for a room on a higher floor and away from the elevator, which they were able to accommodate. It was a lovely touch to see my name displayed on the TV when we entered the room, and a bottle of wine and a hand-written card. It's the little things that made the stay enjoyable. The check-in staff were also very lovely and helpful. I really appreciated them. Rooms: Spacious enough for 2 people. The bed was huge. I love the design and curation behind the decor of the room. The iPad controls were nice, such as automatic curtain openers and light controls. It would have been nice to have extra hooks in the room. I found it hard to find places to hang my towel, robe and bags. Coffee machine was a convenient addition to the room. Cleanliness: Given that I had paid almost $400 per night, I think there should have been extra attention to detail in the cleaning. There were a few crumbs in between the armchairs. It would have been nice for house keeping to vacuum the room more thoroughly as some times, there would be hair left behind. Would also be good to clean the shower grouts every once in a while. Other: One thing that was a bit annoying was the signal. My mum wasn't able to get signal while inside the room, and the TV kept freezing. There were also a lot of older shows on so the options on TV seemed a bit limited.

Everything was good except the restaurant.

Great location at CBD. Close to everything. As a female solo traveler, safety and convenience are my top priorities. This hotel works. My room was small and there is no view. My window faces another wall. But I don’t mind. The room was quiet and I got good rest after each day’s outing. No complaints.