Northern Rivers All inclusive Holidays

The room was basically clean but finger marks left unattended on various surfaces made it feel grotty. The beds were ok but the pillow selection was poor While slightly complex initial check in due to the apartment being in a gated community once checked in, the access system worked very well with an undercover car spot allocated

Beach view was magnificent.

Room clean. Service great. Good location.

Always happy to stay here, great service & great facilities

Staff were all very friendly and welcoming. Rooms are tired but facilities are a good standard.

The room is not in great condition, not look like a 5 star

Pick up keys was easy but in a run down place. Apartment: the view was amazing and was able to enjoy a wine each afternoon on the balcony. Pool was beautiful but not warm. Indoor pool warmer which had spa connected too it but there was way too many people and lots of chaos and no hotel supervision. The bathrooms: main bed bathroom was gross. So much mould in the grout of shower and floors. On ceiling and around shower, and probably due to no exhaust fans working. 2nd room bathroom ok. Hair in drain etc. pillows lumpy need replacing and all blankets not washed in ages, had smell to them. NO LOCKS WORKED. Balcony door did not lock (47th floor) . That’s a safety hazard . Bathroom doors also didn’t lock . Great to have washer and dryer in little laundry but was quite dirty and gross. Floors were slimy and re mopped that. If the place was cleaned properly it would be ok. The locks is the main issue. Advised company through a review after checking in and had no response. Apartment could do with a reno in regards to sofa which was uncomfortable due to the pole in your back and beds and pillows etc. location great, view was beautiful and place was tidy. Wouldn’t call it luxury apartments though. Provide your own pool towels too which was fine.

The pool was nice and not to far to walk to the beach.