Northern Rivers All inclusive Holidays

Our room was a bit tired. All the chattels like mirowave, drier etc was very old. The drier didn't work well at all. Bathroom leaked water everywhere and was dirty and mouldy. We were there for a long stay of 10 days, the reception would not give us any dry new towels when asked which was disappointing, even when told the drier in room was not working.

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

Really lovely big apartment, great for a stay with grandparents. Very close to the pool and guest lounge. In a great part of Broadbeach.

The following were excellent: -Qstay staff very friendly and professional -Location right in the middle of Surfers with shops right outside the door -Easy parking -Nice view of the beach The following feedback was provided: -Kitchen and laundry cabinets were water damaged and require replacement due to mould -Ensuite unusable due to low hot water pressure -There was caked silicone applied around the ensuite toilet base which was an offputting brown / yellow colour. -Both shower recesses contained black mould which would be easy for housekeeping to remove -Wifi low speeds -The office to collect the keys from is very hard to find -AC units caked in dust as hadn't been cleaned.

It was really good experience, definitely coming back, thank you for best service 😊

Nice quiet getaway, peaceful. The bath was excellent

This was the best GC apartment we have stayed in. The staff was friendly and helpful from the start to the end of our stay. The apartment was lovely, comfortable with great outlooks. It was located in a convenient location and the apartment is well maintained.

Will definitely be back. Nothing to complain about. You have a 7eleven and subway downstairs if needed. Loved the room had great views of the ocean. Clean and Comfortable room.