Koshinetsu All inclusive Holidays

Excellent service and friendly people

The Staff were very kind and accommodating to our needs! They even assisted in finding a lost phone! The room was great as well. Thank you and Kudos to the staff!

Staff are welcoming and they have front desk staff late at night too. Very close to Ueno station. It’s beside a highway but their windows are able to block the car noise. Had no problem sleeping at night.

The lobby is gorgeous, the staff are incredible and great communicators. The room itself is on the smaller side, decor and furniture appears to be older but extremely well maintained and very clean. Opening up the balcony door helped make things feel a bit more spacious for 3 people in a room this size. Otherwise, easy access to Shinkansen from the hotel. Limo bus from Narita drops off right at the front of the hotel but I didn’t use the airport shuttle. Didn’t get to explore too much of the surrounding area except nearby 24/7 7-11 and food court/halls. The hotel 7-11 does close late at night. I really liked the surrounding but I might choose something closer to a Yamanote line stop next time.

Wonderful hotel near Shinagawa Station! Highly suggest. This was our first hotel in Japan and was such a perfect landing space. The staff was helpful, the room was well arranged (and roomy), overall facility was perfect for us. AND it was only a short walk to a super busy station, so it was easy to get around! Stay here - splurge on a corner room - start your trip off right like we did!

This Hotel is a must, loved it.