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"Great location "

"Staff was friendly and polite, the morning buffet was stunning."

"Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything!"

"Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again."

"Amazing hotel! The room was a piece of art. The breakfast was tasty. The hotel also offered some light dinner. Love it, love it!"

"Fantastic location for a quick stay in Nagano "

"So grateful for the loaner umbrellas. We really needed them!"

"Convenient!"

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days to finish discovering all the dishes. Parking was free and very convenient - we were able to park very close to the lobby. The room was spacious and had a huge powder room and a very clean shower and bath area. Housekeeping was very good at making sure we were well supplied with drip coffee and bottled water everyday. The only small downside was the distance between the hotel and the closest town. Thankfully we drove, so it wasn't difficult to get in and out. The surrounding area is beautiful and we would love to visit again not just for the hotel, but also for the scenic spots!"